Vehicle Technician

Sinclair Group; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive company in Cardiff seeks a qualified Vehicle Technician to deliver outstanding customer service and vehicle maintenance. You will work with a talented team, ensuring vehicles meet the highest standards of safety and quality. Ideal candidates will have NVQ Level 3 qualifications and experience in a retailer environment. This role offers excellent benefits including a generous holiday allowance, pension scheme, and comprehensive training opportunities.

Benefits

30 days annual leave including bank holidays

Birthday day off

Contributory Pension Scheme

Enhanced Maternity/Paternity pay

Comprehensive Tool Insurance

Employee Assistance programme

Staff discounted parts and servicing

Development opportunities

Qualifications

• Experience in a retailer environment with coaching and mentoring responsibilities.
• Dedication to maintaining product and industry knowledge.
• Ability to check work quality using diagnostic equipment.

Responsibilities

• Repair, service, and care for various vehicles.
• Identify faults, make improvements, and keep accurate records.
• Minimize costs for customers while ensuring quality and safety standards.

Skills

Excellent communication skills

Ability to explain complex repairs

Practical knowledge of electric vehicles

Education

NVQ Level 3 in Light Vehicle Repair

Job description

Jaguar Land Rover Cardiff, part of the Sinclair Group, has an opportunity for a Vehicle Technician. Whether you are experienced, highly skilled Level 3 Service & MOT Technician looking or just starting out in your career, we want to hear from you.

As a qualified Vehicle Technician you will be at the very heart of our customer experience, keeping them on the road so they can get safely from A to B and taking great pride in a job well done. Working with a talented team and some of the best equipment in the business, you’ll repair, service and care for all kinds of vehicles – identifying faults, making improvements, keeping accurate records and meeting demanding quality and safety standards.

Working to MOT and manufacturer standards, you’ll focus on delivering customer satisfaction and public safety as you minimise costs for the customer.

Qualifications

• Have completed an NVQ Level 3 qualification in Light Vehicle Repair or equivalent NVQ, BTEC or City & Guilds qualifications.
• Excellent communication skills with the ability to liaise with colleagues within the Retailer and customers to explain complex repairs.
• Your dedication to maintaining your product knowledge, brand and industry knowledge by accepting mentoring and development opportunities.
• Checking level and quality of work through use of diagnostic equipment, self-quality checking and road testing of vehicles after the work has been carried out.

The ideal applicant will have some previous history of working in a retailer environment and experienced coaching and mentoring junior or less experienced team members. Practical knowledge of working on electric vehicles is desirable.

Benefits

• 30 days annual leave per year (including bank holidays) that will increase with length of service
• Birthday day off
• Contributory Pension Scheme
• Enhanced Maternity/Paternity and Adoption payment
• Manufacturing specific training along with inhouse training
• Comprehensive Tool Insurance at no cost to you
• Staff discounted parts and servicing plus a free MOT every year
• Recognition of length of service at 5,10,20,30 & 40 years anniversary
• Life Assurance (death in service benefit)
• Staff Car Scheme
• Colleague Referral Scheme / Customer Referral Schemes
• Cycle to Work Scheme
• Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
• Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
• Development opportunities within the Sinclair Group
• available after a suitable qualifying period

As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Respect and Trust, Teamwork and Unity, Professional and Driven, Friendly and Welcoming. The Sinclair Group is Wales Largest and most Successful Motor Group, with a reputation of quality and excellent customer service dating back to our humble beginning in 1945. We recognise and reward hard work, loyalty and achievements with excellent benefits, incentives, training and career development opportunities.