Vehicle Damage Assessor – Lean Repair Innovator

Direct Line Group via TMP; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading auto services company in Basildon is looking for a Vehicle Damage Assessor to improve vehicle repair processes. The successful candidate will collaborate with engineering teams, ensure compliance with health and safety regulations, and maintain high customer service standards. Experience in vehicle repair methods and knowledge of Thatcham practices are essential. The role offers a supportive workplace culture, excellent benefits including a pension scheme and employee discounts, along with opportunities for personal growth.

Benefits

9% employer contributed pension

50% off home, motor, and pet insurance

Additional optional Health and Dental insurance

EV car scheme

Generous holidays

Buy as you earn share scheme

Employee discounts and cashback

Qualifications

• Previous experience in a similar role required.
• Ability to ensure compliance with Health and Safety regulations.
• Proficient in vehicle repair estimation.
• Strong communication skills for collaborating with teams.

Responsibilities

• Ensure workflow meets volume targets and identify fast-track repairs.
• Collaborate with engineering functions on repair decisions.
• Accountable for Health and Safety regulations and procedures.
• Maintain service level agreements with customers regarding repairs.

Skills

Experience of vehicle repair methods

Knowledge of Thatcham repair methods

Audatex knowledge

ATA qualification

Job description

A leading auto services company in Basildon is looking for a Vehicle Damage Assessor to improve vehicle repair processes. The successful candidate will collaborate with engineering teams, ensure compliance with health and safety regulations, and maintain high customer service standards. Experience in vehicle repair methods and knowledge of Thatcham practices are essential. The role offers a supportive workplace culture, excellent benefits including a pension scheme and employee discounts, along with opportunities for personal growth.