Vehicle Damage Assessor

IGLOO; Telford; On-site; GBP 60,000 - 80,000; Full time

Job summary

An automotive repair company in Telford is seeking an experienced Vehicle Damage Assessor to produce accurate repair estimates and manage workflows efficiently. Key responsibilities include ensuring compliance with insurer standards, liaising with teams, and maintaining records. The ideal candidate has at least 3 years of experience in a bodyshop, proven estimating skills, and is a confident communicator. In return, a competitive salary, bonus potential, and benefits are offered.

Benefits

Competitive basic salary plus achievable bonus

30 days holiday including bank holidays

Company pension

Health cash plan and retail discounts

Cycle to work scheme

Qualifications

• Minimum of 3 years’ experience within a bodyshop environment.
• Proven experience as a Vehicle Damage Assessor / Estimator.
• Strong attention to detail and organisational skills.

Responsibilities

• Producing manual and computerised vehicle repair estimates.
• Ensuring estimates meet insurer and customer standards.
• Managing estimate authorisations and following up on any unauthorised work.
• Liaising with bodyshop teams to communicate repair methods.

Skills

Experience as a Vehicle Damage Assessor

Attention to detail

Organisational skills

Confident communicator

Education

IMI accreditation

Tools

Audatex

Autoflow

Job description

We are recruiting an experienced Vehicle Damage Assessor to join our client’s established bodyshop operation in Telford. This is a permanent opportunity offering a strong basic salary, bonus potential, and long-term career progression within a professional automotive repair environment.

The Role

As a Vehicle Damage Assessor, you will be responsible for producing accurate repair estimates in line with insurer and customer requirements, ensuring repairs are carried out efficiently, compliantly, and profitably.

Key responsibilities include:

• Producing manual and computerised vehicle repair estimates
• Ensuring estimates meet insurer and customer standards
• Ordering and checking parts for accuracy and suitability
• Managing estimate authorisations and following up on any unauthorised work
• Liaising with bodyshop teams to communicate repair methods and job requirements
• Identifying total loss vehicles where applicable
• Maintaining accurate records and estimate documentation
• Working in line with health and safety standards at all times

The Person

• Proven experience as a Vehicle Damage Assessor / Estimator
• Minimum of 3 years’ experience within a bodyshop environment
• IMI accreditation preferred
• Familiarity with Audatex and Autoflow (desirable)
• Strong attention to detail and organisational skills
• Confident communicator, able to liaise with insurers and workshop teams
• Ability to manage workload efficiently and meet deadlines

What’s On Offer

• Competitive basic salary plus achievable bonus
• 30 days holiday including bank holidays (plus additional with service)
• Company pension
• Long service and colleague recognition schemes
• Health cash plan and retail discounts
• Cycle to work scheme
• Support from Igloo’s recruitment team throughout the process

Commutable From:

Shrewsbury, Wolverhampton, Stafford, Cannock, Bridgnorth, Newport, Market Drayton, Wrexham.

If this sounds like the right opportunity for you, apply now with your CV and a member of the Igloo team will be in touch to discuss the role in more detail.