Vacation Specialist

HB Travels; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading travel agency is seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel experiences. This role involves supporting travelers throughout their journey, from initial inquiries to post-travel follow-ups. Ideal candidates should possess excellent communication skills and a passion for travel. The position is fully remote, offering flexibility and various travel perks. If you have experience in customer service, this opportunity is perfect for you.

Benefits

Fully remote work

Travel perks and discounted rates

Training and development

Supportive team environment

Qualifications

• Prior customer service experience in travel, hospitality, or tourism is a plus.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Assist clients with vacation planning and travel inquiries.
• Coordinate accommodations, flights, and cruises based on client preferences.
• Provide updated information on destinations and travel requirements.
• Manage booking adjustments and special requests.
• Follow up with clients to ensure satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Organizational skills

Passion for travel

Tools

Microsoft Word

Microsoft Outlook

Job description

About the Role
We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination information and ensure each client receives reliable and attentive service.

At HB Travels Agency USA we are dedicated to delivering personalized high-quality travel support to clients kato across the United States.

Key Responsibilities

• Assist clients via email phone and messaging platforms with vacation planning and general travel inquiries.
• Coordinate accommodations flights cruises and other travel components based on client preferences.
• Provide updated information on destinations travel requirements and agency processes.
• Manage booking adjustments special requests or cancellations as needed.
• Follow up with clients before and after travel to ensure satisfaction and gather feedback.
• Address concerns with professionalism empathy and strong problem-solving skills.

Benefits

• Fully remote work from any location with flexible scheduling.

• Travel perks discounted rates and industry-only benefits.

• Training and development to support your growth as a travel professional.
• A collaborative supportive team environment focused on creating exceptional vacation experiences.

What Were Looking Tools for

• Excellent communication skills (written and verbal).

• Prior customer service experienceexperience in travel hospitality or tourism is a plus.

• Strong attention to detail and organizational skills.

• Ability to learn new systems and booking tools quickly.

• A genuine passion for travel and helping others plan unforgettable vacations.

Key Skills
Sales Experience,Crane []) Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHSущ>

Employmentanach Type : Full Time

Experience: years

Vacancy: 1