User Experience Tester

develop; Fareham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A growing technology company in Fareham is seeking a Junior User Experience Tester to join their product team. In this full-time role, you will explore user journeys, identify usability issues, and collaborate with various teams to enhance product quality. The ideal candidate is detail-driven, curious, and eager to grow in UX or product roles. Salary of up to £30,000 with great benefits and visibility to senior leadership. Suitable for candidates seeking their first role in UX or user testing.

Benefits

Great benefits package

Direct visibility with senior leaders

Long-term progression opportunities

Qualifications

• Ideal for someone seeking their first role in UX, product, or user-focused testing.
• Strong ability to spot inconsistencies or confusing flows.
• Motivated and keen to grow into broader product or UX roles.

Responsibilities

• Explore and test end-to-end user journeys across web, app, and communication channels.
• Identify bugs, friction points, and usability gaps.
• Develop and refine user flows and test scenarios.
• Propose solutions and manage improvements from idea to implementation.
• Collaborate with cross-functional teams.
• Provide clear reporting on findings and progress.

Skills

Detail-driven

Analytical skills

User-focused mindset

Clear communication

Curiosity

Job description

User Experience Tester

Full-time | On-site in Fareham | Up to £30,000 + Benefits

We’re looking for a detail-driven User Experience Tester to join a growing product team and help shape seamless, intuitive user journeys across a complex and high-impact product suite. This is a rare opportunity for someone early in their career who wants to break into product, influence meaningful change, and gain visibility across the business.

This is the first hire of its kind, offering huge scope to learn, grow, and make a real difference.

About the Role

You’ll work across the entire product ecosystem, large, multi-layered systems used in a variety of states, to uncover pain points, oversights, usability issues, and opportunities for improvement. While you’ll be testing and exploring user journeys, the focus is not just bug-finding; it’s product thinking, problem-solving, and representing the customer at every step.

You’ll map user flows, analyse behaviour, propose solutions, and help manage improvements through to delivery. The role also involves working closely with design, operations, compliance, product, and engineering teams.

You’ll report through the product structure and will have direct visibility with the CMO, who heavily influences customer-driven improvements.

What You’ll Do

• Explore and test end-to-end user journeys across web, app, and communication channels.
• Identify bugs, friction points, usability gaps, and customer pain points.
• Develop and refine user flows and test scenarios, ensuring all journeys make sense.
• Propose solutions and help project-manage improvements from idea to implementation.
• Collaborate with product, design, engineering, operations, compliance, and other stakeholders.
• Provide clear, structured reporting on findings and progress—often directly to senior leadership.

What We’re Looking For

This is a junior-level product-focused role. You do not need technical or automation experience.

We’re looking for someone who is :

• Curious, analytical, and genuinely user-focused.
• Detail-driven with a strong ability to spot inconsistencies or confusing flows.
• A clear, confident communicator comfortable working cross-functionally.
• Someone who enjoys problem-solving and thinking about how products could work better.
• Motivated, proactive, and keen to grow into a broader product or UX role over time.

Ideal for someone seeking their first role in UX, product, or user-focused testing.

The Offer

• Up to £30,000 salary
• Full-time, 5 days per week on-site in Fareham
• Great benefits package
• Direct visibility with senior leaders and real ownership over product improvements
• Strong long-term progression into mid-level Product or broader UX roles

Interview Process

• Initial screening call
• Followed by an in-person interview