UK & EU Transport Manager

Pineapple Contracts; Ditton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading furniture design company is seeking a Transport Manager to manage daily operations related to picking and delivery teams. This role requires ensuring compliance with vehicle legislation and maintaining high standards of customer service. Candidates should have proven management experience, excellent IT skills, and the ability to lead teams effectively. The position offers a competitive salary, with benefits including a healthcare plan and sustainable initiatives.

Benefits

Competitive pay

Pension scheme

Healthcare Cash Plan

23 days annual leave + UK bank holidays

Employee referral bonus scheme

Free onsite parking

Qualifications

• Proven experience managing a Delivery/Picking team.
• Excellent IT skills with competent use of Microsoft Office.
• Proven Customer Service skills with a commercial mindset.

Responsibilities

• Oversee daily operations of the picking and delivery teams.
• Lead, support, and train team members.
• Ensure compliance with heavy vehicle legislation.

Skills

Management of delivery/picking team

Excellent IT skills

Negotiating skills

Customer service skills

Multi-tasking

Organised and proactive

Verbal and written communication

Tools

Microsoft Office (Outlook, Excel)

MRP/ERP software

Job description

We are looking for a Transport Manager to oversee the daily operations of our picking and delivery teams. Working alongside the Fleet Supervisor, you will ensure compliance with heavy vehicle legislation while leading and supporting your team. You will assist the Head of Operations with workload planning, team cover during absences, and performance appraisals, while ensuring a consistently high standard of customer experience and presentation. Some of your key responsbilities

Responsibilities

• Responsibility for over-seeing the day-to-day running of the Picking and delivery teams.
• As a manager, you are expected to lead and support the team with any issues.
• Communicating, and ideally mitigating, any potential issues due to freight that would affect lead times.
• Alongside the Head of Operations assisting in balancing the workloads, team cover due to absence, appraisals etc.
• Lead and manage a team, training any junior members of the team.
• As a manager, you will lead and support the team with any issues.
• Ensuring the utmost Customer Experience in all areas - communication, presentation of delivery drivers etc.
• Using our MRP software to enter transport pricing as well as pulling out the relevant reports to assist in the delivery planning and forecasting. Keeping an Eye on costs and future planning.
• Working alongside the Operations Team and assisting in reviewing procedures regarding picking, checking, loading and quality control.
• Striving to achieve zero errors in all operations.
• Any other ad hoc duties as required by the business.

Qualifications

• Proven experience managing a Delivery/Picking team.
• Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel).
• Previous use of MRP/ERP software very useful.
• Experience in a manufacturing environment would be very beneficial but not essential.
• A good people manager - fair, effective and insightful.
• The ability to delegate work in order to respond to daily queries within the business.
• Proven negotiating skills.
• Proven Customer Service skills. Commercially minded - able to strike the right balance between necessity and cost to the Company.
• Excellent at multi-tasking in a deadline driven environment.
• Organised, pro‑active and forward‑thinking.
• There is an opportunity for paid overtime.
• Excellent written and verbal communication skills.

Company

Pineapple is a leader in designing and manufacturing innovative furniture solutions for challenging environments. A family run company started in 1975, Pineapple is now a global business with headquarters in Kent (UK) and offices in France, Germany and the USA. Pineapple still runs by its original ethos of creating mindfully designed furniture that not only works effortlessly and looks great but also helps foster a calm and supportive environment. Join Pineapple and be part of a team that is dedicated to making a difference through quality, innovation, sustainability and exceptional customer care.

Core Values

• Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• Committed - Dedicate yourself fully to your role, going above and beyond with self‑motivation and loyalty to achieve individual, team, and company goals.
• Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Benefits

• We were proudly featured in The Sunday Times as one of the Best Places to Work 2024 & 2025
• Competitive pay
• Pension scheme
• A Healthcare Cash Plan - You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts
• 23 days annual leave + UK bank holidays
• An extra day's leave for your birthday
• All new starters, we’ll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar
• Sustainability‑focused - We’re committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials
• Regular team socials and events, including summer and Christmas parties. As well as football and netball teams, and other ad hoc events
• Monthly pizza Friday
• Enjoy free fruit, snacks, hot drinks, and cold beverages
• Employee referrals bonus scheme
• Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement
• High‑quality office environment
• Free onsite parking / within walking distance from the train station