UC Network Engineer — On-Call & Projects

Ignite Digital; Cambridge; On-site; GBP 37,000 - 45,000; Full time

Job summary

A leading healthcare provider in the UK seeks a skilled Network Engineer to deliver high-quality technical support and enhance Unified Communications applications. This role involves providing both first and second-line support, troubleshooting various hardware and software, and collaborating with a dynamic team to ensure efficient services. Candidates should have relevant experience in IT systems and possess applicable certifications. Competitive salary range from £37,338 to £44,962, plus generous benefits.

Benefits

Opportunities for professional growth and training

Collaborative and innovative workplace culture

Generous on-call and overtime allowances

28 days annual leave, rising to 34 with service

Options to purchase up to 10 days annual leave

Qualifications

• Experience managing telephony, paging, or IT systems in a large organization.
• Proven experience in a first or second-line support environment.
• Strong knowledge of voice networks and desktop application support.

Responsibilities

• Provide first-line and second-line technical support for Unified Communications.
• Act as primary contact for the Service Desk, managing tickets.
• Collaborate with the team to implement new technologies.

Skills

Technical support

Analytical skills

Communication skills

Organizational skills

Project management

Education

CCNA certification

ITIL Foundation certification

PRINCE2 certification

Job description

A leading healthcare provider in the UK seeks a skilled Network Engineer to deliver high-quality technical support and enhance Unified Communications applications. This role involves providing both first and second-line support, troubleshooting various hardware and software, and collaborating with a dynamic team to ensure efficient services. Candidates should have relevant experience in IT systems and possess applicable certifications. Competitive salary range from £37,338 to £44,962, plus generous benefits.