Tyre and Maintenance Controller

Select Appointments; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A vehicle rental company in Norwich is seeking a Tyre/Maintenance Controller to manage tyre and maintenance work, ensuring smooth fleet operations. The ideal candidate has strong technical knowledge and excellent communication skills, with a salary up to £30,000 depending on experience. This is a full-time, permanent position offering 23 days of paid holiday.

Benefits

23 days paid holiday

Competitive salary

Qualifications

• Strong knowledge of tyres and vehicle maintenance is essential.
• Previous experience in a similar role within transport or maintenance is desirable.
• Excellent customer service skills are required.

Responsibilities

• Authorise and manage tyre work with suppliers.
• Handle incoming calls relating to breakdowns and service updates.
• Maintain accurate records of work authorised and completed.

Skills

Strong knowledge of tyres and vehicle maintenance

Previous experience in a similar role

Excellent telephone manner

Confident communicator

Organised and proactive

Job description

Tyre/Maintenance Controller

Location: Norwich

Salary: £30,000 (depending on experience)

Contract Type: Permanent, Full-Time

Hours: Monday to Friday, 8:00am – 5:30pm

About the Company

My client is a well-established UK business with over 50 years of experience in commercial vehicle hire. They provide flexible truck, trailer, and rigid vehicle rental services to businesses nationwide, with depots in key locations around the UK.

The business focuses on offering a hassle-free service by taking care of vehicle inspections, servicing, MOTs, and breakdown cover, allowing customers to concentrate on their operations. Known for its customer-focused approach, my client combines nationwide coverage with a personal, friendly service.

Role Overview

The Tyre/Maintenance Controller plays a key role in managing the authorisation of tyre and maintenance work, ensuring the smooth operation of the fleet. The position requires strong technical knowledge, excellent communication skills, and the confidence to liaise with suppliers, depots, technicians, drivers, and customers.

Key Responsibilities

• Authorise and manage tyre work with suppliers.
• Authorise and manage vehicle maintenance and repairs with suppliers.
• Handle incoming calls relating to breakdowns, service updates, and MOT scheduling.
• Provide advice and updates to customers regarding service and repair work.
• Liaise confidently with depots, technicians, drivers, and customers.
• Maintain accurate records of work authorised and completed.

Skills & Experience

• Strong knowledge of tyres and vehicle maintenance (essential).
• Previous experience in a similar role within transport, fleet, or maintenance (desirable).
• Excellent telephone manner and customer service skills.
• Confident communicator, able to deal with different stakeholders effectively.
• Organised, proactive, and able to prioritise tasks under pressure.

Working Hours & Benefits

• Monday to Friday, 8:00am – 5:30pm
• 23 days paid holiday per year, plus bank holidays
• Competitive salary of up to £30,000 depending on experience

Ready to take the next step in your career? Apply today with Select Recruitment and discover why this opportunity is one you won’t want to miss.

To find out more or to put yourself forward, please contact Katie Dobson at Select Recruitment.