Triangle of Care Peer Support Worker Inpatient Wards & Carers

South West London & St George's Mental Health NHS Trust; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health trust in the UK is seeking a passionate Triangle of Care Peer Support Worker. The role involves providing direct support to carers, using personal lived experience to foster hope and resilience. Responsibilities include coordinating peer support sessions and aiding service development through active community involvement. Flexible working arrangements and opportunities for career development are offered within a supportive environment focused on mental health improvement.

Benefits

Flexible working

Career development

Variety of benefits

Qualifications

• Lived experience of caring for someone with mental health challenges.
• Ability to facilitate peer support sessions.
• Experience in administrative support and coordination.

Responsibilities

• Provide direct peer support to carers.
• Coordinate peer support sessions and manage communications.
• Support the development of carers information resources.

Skills

Empathy

Communication

Teamwork

Job description

Overview

South West London and St George's Mental Health NHS Trust (SWLStG) values the unique contribution of people with lived experience in shaping and improving mental health services. We are looking for a passionate and driven Triangle of Care Peer Support Worker to support our Acute & Urgent Care Service Line whilst being based within the Involvement Team.

This role combines two key elements:

• Direct peer support for carers - drawing on your own lived experience of caring for someone with mental health challenges to offer hope, resilience and practical support.
• Administrative and coordination support - helping carers to be involved in service development through events, training and stakeholder engagement.

You will coordinate carers' peer support sessions within Acute and Urgent Care services, facilitate peer led groups, and support initiatives such as Carers Champion training and Carers Week activities. You\'ll also maintain accurate records, manage communications, and ensure resources are up to date.

Main duties

• Use the wisdom of your lived experience as a carer to offer hope, connection and practical support to carers during the admission of the person they care for.
• Welcome carers with clear information about the ward and how they can stay involved, shaping care as partners and referring and supporting registration for carers involvement if appropriate
• Provide focused one-to-one peer support, helping carers feel heard, confident and supported.
• Help carers prepare for reviews and MDTs so their strengths, concerns and insights influence plans and decisions.
• Support or help run peer-led groups and wellbeing sessions that build connection and resilience.
• Co-produce and keep carers information resources up to date, and signpost to meaningful local and national support.
• Coordinate peer support activity and manage core admin tasks such as scheduling, record-keeping and supporting communications and carers events.
• Support Carers Champion training, carers events and updates to key resources.
• Strengthen three-way partnerships between service users, carers and staff, modelling Triangle of Care principles every day.
• Gather feedback, support quality improvement work and contribute to collation and action-planning from Triangle of Care self-assessments.
• Work safely, maintain clear peer boundaries and contribute positively to a compassionate, collaborative ward culture.

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

About our locations

Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.