Triage Mental Health Practitioner | Central and North West London NHS Foundation Trust

CNWL NHS Foundation Trust; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare provider is seeking a Registered Mental Health Nurse to join the Mental Health Hub team. The role involves providing effective mental health care for clients, conducting assessments, and facilitating referrals. Ideal candidates will have a professional health qualification and be capable of working collaboratively within a dynamic team. Excellent staff benefits and a commitment to professional development are offered.

Benefits

Free access to Staff Wellbeing service

Career mapping and development opportunities

On-site shadowing opportunities

Dynamic and supportive team environment

Childcare vouchers and season ticket loans

Discounts at various retailers

Qualifications

• Experience in mental health care settings is preferred.
• Ability to conduct psycho-social assessments.
• Strong communication and collaboration skills.

Responsibilities

• Provide effective mental health care to clients.
• Undertake comprehensive psycho-social mental health assessments.
• Act as a liaison between patients and GP practices.
• Facilitate onward referrals to appropriate services.

Skills

Registered Mental Health Nurse

Communication skills

Psycho-social assessment

Therapeutic techniques

Education

Professional health qualification (e.g., Nurse, OT, Social Worker)

Job description

The post holder will be a member of the North Westminster Community Mental Health Hub - Triage Team. The Mental Health Hub team provides a point of access for all mental health referrals across 15 GP practices within Westminster. We are looking for a Registered Mental Health Nurse, OT or Social Worker.

The post holder holds responsibility for providing effective mental health care to clients with mental health problems presenting in Westminster.

The post holder will be responsible for assessment, referral management and sign-posting on behalf of patients with more complex mental health.

The post holder will offer short term mental health interventions to support this client group within the Mental Health Hub and primary care setting within an integrated community mental health services in Westminster. The post holders may be required to be based within the GP practices of the designated patch.


The post will involve the responsibilities laid down under the following key headings:


Clinical
Communication and Liaison
Training and Education
Administrative and Professional Practice
Research and Development

To receive referrals from GPs and undertake comprehensive psycho-social mental health assessments to establish care needs


To act as a contact point and provide a link/liaison role to GP practices with regard to patients with more complex mental health problems and/or co-morbidities


To screen routine and routine plus GP Adult mental health referrals, identifying patients who are suitable for management in primary care according to agreed thresholds and with any adjustments to reflect MH resource available at individual practices.


To facilitate onward referral and rapid access to care within the Hub or other appropriate mental health services or agencies.


To ensure early detection and fast tracking of clients with severe mental health problems.


To identify and facilitate a timely response to safeguarding concerns.


To refer-on patients assessed as having common mental health problems to the primary care psychological therapy pathway or to external resources.


To develop and maintain a high standard of mental health professional care using the psychosocial model of care with a problem solving and evaluation approach.


To utilise a range of therapeutic techniques.


To understand the social factors which are relevant to mental health problems and to be aware of and respectful of the cultures, customs, values and spiritual/religious practices and beliefs of all clients, particularly those from minority ethnic communities.


To receive regular appropriate supervision

We are committed to offering you an environment to flourish which includes dedicated development opportunities as well as a healthier work life balance. We will offer you;
• Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself
• Commitment to career mapping to ensure continuous professional development including opportunities within the Trust
• On-site shadowing opportunities including HTT, Psych Liaison and many more
• An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients
• Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme,blue light card,discounts at Nando's and Superdrug, mobile phone contracts and much more!
• Award-winning Staff Networks
• Hidden Gem & annual award ceremonies

Clinical


1. To receive referrals from GPs and undertake comprehensive psycho-social mental health assessments to establish care needs.


2. To act as a contact point and provide a link/liaison role to GP practices with regard to patients with more complex mental health problems and/or co-morbidities.


3. To screen routine and routine plus GP Adult mental health referrals, identifying patients who are suitable for management in primary care according to agreed thresholds and with any adjustments to reflect MH resource available at individual practices


4. To facilitate onward referral and rapid access to care within the Hub or other appropriate mental health services or agencies in line with agreed thresholds and shared protocols and criteria, and/or to provide support/advise referring GP on effective management.


5. To ensure early detection and fast tracking of clients with severe mental health problems.


6. To identify and facilitate a timely response to safeguarding concerns.


7. To refer-on patients assessed as having common mental health problems to the primary care psychological therapy pathway or to external resources


8. To regularly meet with GPs and practice nurses in aligned practices with the Primary Care Network.


9. To develop and maintain a high standard of mental health professional care using the psychosocial model of care with a problem solving and evaluation approach.


10. To utilise a range of therapeutic techniques.


11. To participate in the team duty for the Hub.


12. To understand the social factors which are relevant to mental health problems and to be aware of and respectful of the cultures, customs, values and spiritual/religious practices and beliefs of all clients, particularly those from minority ethnic communities.


13. To receive regular appropriate supervision, as agreed with the Mental Health Hub Manager.


14. To support the work of the Hub depot clinic if required as part of a rota.


This advert closes on Wednesday 3 Dec 2025