Travel Account Manager I, UK Consulting Services

JPMorgan Chase & Co.; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global financial services provider seeks a Travel Account Manager in Greater London. In this role, you'll lead strategic assessments of client travel programs and focus on optimization and cost-saving initiatives. The ideal candidate has at least five years of corporate travel management experience and possesses strong analytical and communication skills. Join a dynamic team dedicated to delivering impactful travel solutions.

Qualifications

• Minimum five years' experience in corporate business travel as a Corporate Travel Manager or similar role.
• Strong understanding of corporate travel principles including compliance and cost-saving drivers.
• Proven ability to lead strategic initiatives and engage clients.

Responsibilities

• Conduct reviews of client travel programs to identify optimization opportunities.
• Develop strategic roadmaps for travel and expense initiatives.
• Analyze travel spend data to maximize efficiency.

Skills

Corporate travel management experience

Analytical skills

Excellent communication

Client engagement

Microsoft Office proficiency

Tools

Travel management tools

Travel reporting solutions

Payment and expense platforms

Job description

Job Description

Shape the future of corporate travel management with Chase Travel Corporate Solutions. Join our dynamic UK Consulting Services team and unlock your potential to deliver impactful solutions for leading organizations. Be at the heart of driving innovation, efficiency, and value in travel, payment, and expense programs. Make your mark by collaborating with industry experts and advancing your career in a supportive, growth-oriented environment.

As a Travel Account Manager in our UK Consulting Services team, you will lead strategic assessments of client travel programs, focusing on optimization and cost‑saving initiatives. You will work closely with clients to develop and execute travel, payment, and expense strategies, leveraging your expertise in corporate travel management. You will collaborate with stakeholders across procurement, finance, and executive teams to ensure program alignment and compliance. Your role will be pivotal in delivering actionable insights, driving continuous improvement, and supporting supplier relationships in a global environment.

Job Responsibilities

• Conduct comprehensive reviews of client travel programs to identify opportunities for optimization and cost savings
• Develop and execute strategic roadmaps for travel, payment, and expense initiatives in partnership with clients
• Analyze travel spend data, benchmark against industry standards, and implement initiatives to maximize efficiency
• Advise clients on travel policy structure, compliance, duty of care, and workflow best practices
• Demonstrate expertise in travel management tools and reporting solutions; advise on selection and optimisation of booking and payment platforms
• Collaborate with internal and external stakeholders to ensure alignment with travel program objectives
• Support negotiations with travel service providers and manage preferred supplier relationships
• Prepare and present reports on financial aspects of travel programs, including budget forecasts and savings achieved
• Identify and implement standardisation and process simplification opportunities in a global environment
• Stay abreast of industry trends and emerging technologies to drive continuous improvement

Required Qualifications, Capabilities, and Skills

• Minimum five years' experience in corporate business travel, ideally as a Corporate Travel Manager, TMC Account Manager, or Corporate Card Manager
• Strong understanding of corporate travel management principles, including policy, compliance, duty of care, savings drivers, and end‑to‑end T&E workflow
• Proven experience with travel management tools, travel reporting solutions, and payment/expense platforms
• Demonstrated ability to lead strategic initiatives and drive client engagement
• Excellent analytical, presentation, and communication skills
• Ability to work independently and collaboratively in a flexible, global team environment
• Strong proficiency in Microsoft Office tools, especially Excel, Word, and PowerPoint

Preferred Qualifications, Capabilities, and Skills

• Experience in regional (EMEA) or global travel management
• Certification such as Global Leadership Professional or Certified Corporate Travel Execution
• Comprehensive knowledge of the travel industry marketplace, suppliers, and best practices
• Experience in process improvement and change management
• Methodical approach to complex data challenges, with the ability to develop actionable insights
• Skilled in translating technical data into clear, compelling narratives for non‑technical stakeholders
• Strong client service orientation and ability to build trust and influence at all levels

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.

We recognise that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

FROSCH is Chase's best‑in‑class travel business, delivering exceptional customer service, industry‑leading expertise, and meaningful travel experiences to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client‑centred service model and employee‑focused workforce. Now, as a part of the Chase family, FROSCH is expanding its network to deliver global travel management and luxury travel planning to even more people - all in service of Chase's core mission to help customers make the most of their money.

For both our employees and businesses, we are driving success in a diverse culture with a commitment to creating an environment where everyone belongs. Positions within FROSCH provide numerous opportunities for meaningful growth in a firm dedicated to inclusivity, development, mobility, and career advancement. We are hiring best‑in‑class talent who are passionate, entrepreneurial, and want to work in a globally diverse organization with a strong team culture. New team members will be part of an exciting transformation as we build competitive strategies, leverage new and innovative technologies, and create industry‑leading teams.