Travel & Accommodation Operations Lead

Office Angels; Exeter; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading staffing agency is seeking an Operations Support Team Leader in Exeter. This role involves leading a team to deliver flexible housing solutions, mentoring the team, and ensuring high service standards. Ideal candidates will have team leadership experience and a positive attitude. The company offers competitive benefits including 25 days holiday and private healthcare, emphasizing a positive working culture. Apply now for this exciting opportunity!

Benefits

25 days holiday plus bank holidays

Private healthcare

Contribution to pension

Employee-led committees and events

Welcome box of goodies

Qualifications

• Experience in leading a team.
• Exceptional attention to detail and outstanding customer service skills.
• Ideally a background in sales, housing, travel or hospitality.

Responsibilities

• Lead a team of accommodation specialists.
• Mentor the team and conduct performance reviews.
• Manage enquiries and bookings with exceptional attention to detail.
• Build and nurture relationships with clients and colleagues.
• Meet and exceed KPIs and revenue targets.

Skills

Team leadership

Attention to detail

Customer service skills

IT proficiency (Microsoft Office, CRM)

Adaptability

Job description

A leading staffing agency is seeking an Operations Support Team Leader in Exeter. This role involves leading a team to deliver flexible housing solutions, mentoring the team, and ensuring high service standards. Ideal candidates will have team leadership experience and a positive attitude. The company offers competitive benefits including 25 days holiday and private healthcare, emphasizing a positive working culture. Apply now for this exciting opportunity!