Transport Operations Assistant

Taylor James Resourcing; London; On-site; GBP 28,000 - 33,000; Full time

Job summary

A global logistics provider in London is seeking a Transport Coordinator / Operations Administrator to support scheduling and compliance in a fast-paced environment. You will conduct daily checks, manage VMI orders, and handle customer calls. A background in call center operations and proficiency in Microsoft Office are essential for this role. The position offers a salary of up to £33,000 with benefits including a bonus, pension, and private medical insurance.

Benefits

Bonus

Pension

Private medical insurance

Qualifications

• Previous call center experience, preferably within the transport sector.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Excellent communication skills for voice calls.

Responsibilities

• Conduct daily checks to prevent overweight vehicles and ensure shift coverage.
• Manage VMI orders, handle filing and shredding.
• Follow procedures for left-on-boards and generate ad-hoc reports.
• Handle calls professionally and attend tanker delivery annually.

Skills

Call center experience

Proficiency in Microsoft Office

Excellent communication skills

Job description

We are looking for a Transport Coordinator / Operations Administrator to work for a global business. The role is office-based in Trafford Park area.

The company operates 24/7 on a 9-week shift pattern, averaging 40 hours per week. Shifts may start early or finish late, so driving is ideally required. Workload varies from three to five shifts per week.

Salary: Up to £33,000 with benefits including bonus, pension, and private medical insurance.

Responsibilities include:

1. Scheduling Support: Conduct daily checks to prevent overweight vehicles, monitor truck utilization, and ensure shift coverage by scheduling deliveries.
2. Night Shift Duties: Manage VMI orders, handle filing and shredding, update delivery records, and prepare correction reports for SAHQ.
3. Reporting & Compliance: Follow procedures for left-on-boards, billing blocks, corrections, and generate ad-hoc reports.
4. Customer & Performance: Handle calls professionally, follow call procedures, provide feedback, and attend at least one tanker delivery annually.

Previous call center experience, preferably within the transport sector, is ideal.

Other requirements include proficiency in Microsoft Office applications (Outlook, Word, Excel) and excellent communication skills for voice calls.

Note: This job is active as of the latest update.