Transformation Lead

QBE; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global insurer is seeking a Transformation Lead in London to drive strategic transformation initiatives. The role requires strong project delivery skills and the ability to engage with senior stakeholders. You will lead transformation projects, manage portfolios, and provide strategic insights for business growth. The candidate should have a robust background in financial services and demonstrate exceptional communication skills. The company offers flexible working arrangements and values diverse perspectives.

Benefits

Hybrid working model

Diverse and inclusive workplace

Comprehensive benefits package

Qualifications

• Strong experience in project delivery and transformation within complex organizations.
• Skilled in developing business cases, solution design, and stakeholder engagement.
• Proven ability to manage multi-disciplinary projects and portfolios.

Responsibilities

• Lead and manage transformation projects through the full project lifecycle.
• Drive portfolio management and reporting for strategic initiatives.
• Analyze and synthesize data to inform decision-making and identify opportunities.

Skills

Business Transformation

Client Counseling

Commercial Acumen

Communication

Critical Thinking

Project Delivery

Stakeholder Management

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

Role Highlights

• Location: Sydney or London
• Type: Permanent, full time
• Join QBE and help shape the future of technology and transformation.
• Hybrid role, Happy to talk flexible working
• Click here to discover what it's like to be a part of QBE Group

Please note: This role can be based in Sydney or London.

We are recruiting across multiple locations and will consider candidates based in any of these regions. Relocation is not offered as part of this process—if successful, you will be hired in your current location.

Kindly indicate your current location clearly in your application.

The opportunity

We’re seeking a Transformation Lead to act as a trusted advisor, driving QBE’s strategic transformation agenda. In this role, you’ll provide thought leadership, leverage external perspectives, and scale transformation governance frameworks to deliver impactful change across the Chief Data, AI, and Enterprise Technology Office.

You’ll partner with senior stakeholders, manage a portfolio of initiatives, and ensure alignment with QBE’s global strategy while embedding best practices and delivering measurable outcomes.

About QBE

• At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
• We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
• What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

• Lead and manage transformation projects through the full project lifecycle
• Drive portfolio management and reporting for strategic initiatives
• Analyze and synthesize data to inform decision-making and identify opportunities
• Act as a trusted advisor to business functions, shaping and implementing transformation strategies
• Facilitate governance forums and ensure alignment with enterprise objectives
• Provide structure, guidance, and best practice insights to support business problem-solving

About you

• Strong experience in project delivery and transformation within complex organizations
• Skilled in developing business cases, solution design, and stakeholder engagement
• Proven ability to manage multi-disciplinary projects and portfolios
• Strategic planning expertise, including frameworks, tools, and methodologies
• Experience influencing senior executives and building trusted relationships
• Broad financial services background with understanding of insurance processes and technology

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

As this role is part of a global team we are open to candidates based in Sydney, Australia and London, United Kingdom. For further information on the benefits available in each region, please visit our careers website - Careers | QBE Insurance Group

Rewards & Recognition

We are proud to be recognised for creating an inclusive and diverse workforce, which includes:

• Bloomberg Gender Equality Index 2018 – 2023 (global)
• Equileap Top 100 for Gender Equality (global)
• Stonewall 2022 Workplace Equity Index (QBE Europe)
• Gold Employer status for 2019, 2020 & 2021 by the Australian Workplace Equality Index (QBE Australia Pacific)

How to Apply

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

Your career. At the heart of it.

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [e-mail].

Skills:

Business Transformation, Client Counseling, Commercial Acumen, Communication, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Performance Management (PM), Project Delivery, Risk Management, Sound Judgment, Stakeholder Management, Succession Planning, Waterfall Model

Application Close Date: 11/01/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.