Training Team Lead – Hybrid, Community First Aid

St John Ambulance; Milton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A renowned charity organization in Milton is seeking a Training Team Manager responsible for managing and developing Trainers to deliver quality training courses. The ideal candidate will have team management experience, a focus on customer service, and ideally a background in First Aid. This role supports community and workplace training initiatives, ensuring effective delivery and engagement with clients, while promoting a diverse and inclusive environment.

Benefits

Competitive salary and pension scheme

33 days holiday increasing to 38

Health and Wellbeing portal

Discounts on various services

Qualifications

• Previous experience in managing a successful team.
• Experience in a customer focused environment delivering great customer service.
• Advantageous experience in First Aid capacity.

Responsibilities

• Line managing, motivating and developing a team of Trainers.
• Ensuring the delivery of training courses for external customers.
• Coordinating implementation of initiatives and resolving issues.

Skills

Team management

Coaching and mentoring

Customer service

Job description

A renowned charity organization in Milton is seeking a Training Team Manager responsible for managing and developing Trainers to deliver quality training courses. The ideal candidate will have team management experience, a focus on customer service, and ideally a background in First Aid. This role supports community and workplace training initiatives, ensuring effective delivery and engagement with clients, while promoting a diverse and inclusive environment.