Training Administrator (Public courses)

TOPRA; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading organization in regulatory affairs is looking for a Training Administrator (Public Courses) to provide essential support for their training programs. This role involves managing delegate registrations, coordinating logistics, and assisting trainers during course delivery. The ideal candidate should possess strong organizational and customer service skills and have an interest in training and events administration. The position offers a hybrid working environment based in Canary Wharf, London.

Qualifications

• Strong organisational and detail-oriented skills essential for managing logistics.
• Excellent customer service capabilities to assist delegates.
• Experience or interest in training and education administration.
• Ability to handle administrative tasks efficiently under pressure.

Responsibilities

• Manage delegate enquiries, registrations, and payments.
• Coordinate course logistics including venues and materials.
• Support trainers during course delivery and monitor attendance.
• Handle post-course activities, including certificates and feedback.

Skills

Organisational skills

Detail-oriented

Customer service skills

Interest in training or events administration

Tools

CRM systems

Job description

Due to our recent growth and strategic plans for 2026 and beyond, we are excited to be growing our team. Job description and summary Training Administrator (Public Courses) Permanent | Hybrid working – Canary Wharf, London

TOPRA (The Organisation for Professionals in Regulatory Affairs) is the leading global membership body for regulatory affairs professionals working across healthcare sectors, including pharmaceuticals, medical devices and veterinary medicine.

We are seeking a Training Administrator (Public Courses) to provide administrative and logistical support for the delivery of TOPRA’s Essential and CRED public training courses. This role is central to ensuring a smooth and professional experience for delegates, trainers and internal stakeholders.

The post holder will manage delegate enquiries, registrations and payments, maintain accurate records in TOPRA’s CRM system, and coordinate course logistics including venues, materials and on-site support. You will also support trainers during course delivery, assist with attendance monitoring and troubleshooting, and manage post-course activities, including certificates, feedback, and record archiving.

This role suits an organised, detail-focused administrator with strong customer service skills and an interest in training, education or events administration. Occasional early starts and travel within London will be required.