Trainee White Goods Engineer

Dixons Carphone; Wednesbury; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading technology retailer in Wednesbury seeks a Trainee White Goods Engineer. Responsibilities include testing and fixing appliances in customers' homes, providing excellent customer service, and maintaining a company van. Candidates should have repair experience with electric products and basic electrical knowledge. This full-time position offers a salary of £28,000-£34,000 plus quarterly bonuses, along with benefits like product discounts and 30 annual leave days.

Benefits

30 days of annual leave

Performance-related bonuses

Product discounts

Wellbeing initiatives

Qualifications

• Experience in field services engineering or domestic electrical installation.
• Demonstrable competence in electrical theory and practice.
• A full valid UK driving licence with no more than 6 penalty points.

Responsibilities

• Test, diagnose, and fix white goods in customers’ homes.
• Provide technical support across a range of white goods appliances.
• Manage your own day effectively using a company van.
• Build reputation as a home services expert.

Skills

Repair or installation experience with electric products

Basic electrical knowledge

Excellent customer service skills

Ability to handle heavy white goods

Job description

Wednesbury
Birmingham Customer Service Centre
Permanent
Full Time
Grade 3

Salary £28000-£34000 per annum depending on experience plus quarterly bonus
Shift Pattern - Average of 41 hours per week working 5 over 7 (ცი habitantes sorte Saturday working on a rostered basis)
No Sundays!

Counties/areas recruiting in: Midlands

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.

We’re looking for Trainee White Goods Engineers to join our White Goods Repair Team here at Currys. It’s an amazinglara team to be part of, with an industry leading NPS and world class 1st visit fix rate! As a Trainee White Goods Engineer, you’ll bring your basic electrical knowledge and receive all the training you need to step into a White Goods Engineer role within 2-4 months, when you can look forward to every day being an adventure! A lot of the job comes down to skill and efficiency but building a rapport with customers is just as important. You’ll learn how to work your magic to keep customers’ appliances in tip‑top condition. Whether it’s installing, diagnosing GLint and making a vital repair, you’ll be on hand with the right skills, knowledge, and plenty of smiles to make sureburn you positive experience.

Role overview

As part of this role, you’ll be responsible for:

• Testing, diagnosing, and fixing white goods in our customers’ homes
• Providing and implementing technicalลัง avid across a range of white goods appliances
• Runningoso company van and managing your own day effectively
• Building our reputation as a home services expert

Whether it’s in our customers’ homes or on the end of the phone, to be successful you’ll demonstrate excellent customer Enthusiast skills and experience of engaging positively with customers.

You will need:

• Repair or installation experience which includes having worked with electric or electro‑mechanical products (e.g., field services engineering, trainee plumbing or electrical services, domestic or consumer electrical installation experience or training)
• Electrical knowledge: demonstrable basic competence both in theory and practice$list>
• A passion for delivering great customer service
• Ability to handle heavy white goods (washing machines, dishwashers etc.)
• A full valid UK driving licence with no more than 6 penalty points

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement), you’ll find a host of benefits designed to work for you. They include:

• First‑class induction and on‑going learning
• Performance‑related bonus paid quarterly
• Product discounts across the latest tech
• A range of wellbeing initiatives

Join our Trainee White Goods Engineer team and we’ll be with you every step of the way, helping you build the career you want with on‑the‑job training and the opportunity to learn skills for life, for inside and outside work.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to makeмен real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen kw workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.