Trainee White Goods Engineer

Currys; Stanford-le-Hope; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading UK tech retailer is looking for a Trainee White Goods Engineer to provide excellent service by diagnosing and repairing appliances in customers' homes. The ideal candidate will have experience in white goods repairs and a passion for assisting customers. This permanent full-time role offers a competitive salary, training opportunities, and various perks, including discounts on tech products.

Benefits

30 days of annual leave

Competitive pension scheme

Product discounts

Quarterly bonus

Qualifications

• Experience repairing white goods.
• Full UK/EU driving license with up to 6 penalty points.
• Valid ACS qualifications preferred.

Responsibilities

• Drive company van independently.
• Test, diagnose, and repair appliances.
• Build reputation as home services expert.

Skills

Proven experience in White Goods repairs

Customer service passion

Education

ACS Qualifications in Essential Gas Safety Domestic

Tools

Company-approved tools

Driving van

Job description

Role overview:

Trainee White Goods Engineer - Stanford-le-Hope Tilbury Customer Service Centre - Permanent Full Time

Salary: GBP28k - GBP32k based on experience (OTE GBP31k - GBP35k)

Shift Pattern: Average of 41 hours per week working 5 days over 7, including some Saturday work on a rostered basis

Counties/Areas recruiting in: Essex, East London

No Sundays!

At Currys, we're united by one passion: to help everyone enjoy amazing technology. As the UK's leading retailer of tech, we're proud of the service our customers receive — and it's all thanks to our team of 25,000 caring and committed colleagues. Join us as a White Goods Engineer and you'll work your magic to keep customers' appliances in top condition. Whether installing, diagnosing faults, or making vital repairs, you'll have the skills, knowledge, and a friendly approach to ensure every customer experience is excellent.

Role overview:

As part of this role, you'll be responsible for:

• Driving your company van and managing your own day effectively, mainly working independently.
• Testing, diagnosing, and repairing white goods in customers' homes.
• Applying technical knowledge across various white goods appliances.
• Building our reputation as a home services expert.

Building rapport with customers is as important as technical skill. You'll be welcomed into their homes and will work to resolve their appliance issues while reassuring them.

You will need:

• Proven experience in White Goods repairs.
• Full UK/EU driving license with no more than 6 penalty points.
• Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
• A passion for delivering excellent customer service.

We offer:

• 30 days of annual leave (including bank holidays).
• Competitive pension scheme.
• First-class induction and ongoing learning opportunities.
• Company-approved tools and van.
• A shift pattern of five days over seven.
• Quarterly bonus.
• Product discounts on the latest tech.

Why join us:

Join our White Goods Engineer team and receive support to build your career through on-the-job training and skill development. Help us make a positive impact on people and the planet as the UK's largest recycler and repairer of tech. We are committed to diversity and inclusion, ensuring fair opportunities for all during our application process. For assistance, please contact us via email.