Trainee Service Advisor – Fast-Paced Customer Care

Sytner Group; Stevenage; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive service provider in Stevenage is seeking a motivated Trainee Service Advisor to manage booking calls and ensure excellent customer care. Responsibilities include scheduling customer bookings, providing clear information, and liaising with technicians. No prior experience is necessary as full training will be provided. Candidates with strong organizational skills and a customer-focused mindset will thrive in this fast-paced environment. Join us for a rewarding career with an industry-leading benefits package.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress.
• Strong organizational and administrative skills.
• Excellent attention to detail.

Responsibilities

• Manage inbound and outbound booking calls.
• Schedule customer bookings and provide information.
• Liaise with technicians to monitor vehicle progress.

Skills

Organizational skills

Customer-focused approach

Attention to detail

Tools

Kerridge

Job description

A leading automotive service provider in Stevenage is seeking a motivated Trainee Service Advisor to manage booking calls and ensure excellent customer care. Responsibilities include scheduling customer bookings, providing clear information, and liaising with technicians. No prior experience is necessary as full training will be provided. Candidates with strong organizational skills and a customer-focused mindset will thrive in this fast-paced environment. Join us for a rewarding career with an industry-leading benefits package.