Trainee Practice Assistant Apprenticeship

NHS; Stoke Poges; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Stoke Poges is offering a Trainee Practice Assistant Apprenticeship for those looking to gain hands-on skills in a general practice setting. Over 18 months, you will learn essential skills and have the potential for career progression within the NHS. Applicants must be eligible to work in England and have lived in the UK or EEA for the past three years. This role requires a commitment to learning and administrative support, involving interactions with patients and the medical team.

Qualifications

• Must have the right to work in England.
• Must have lived in the UK or EEA for at least the last 3 years.
• Must commit to at least 6 hours per week of learning during working hours.

Responsibilities

• Assist with general administrative tasks and support doctors.
• Ensure accurate data entry and learn key Practice procedures.
• Coordinate test requests through the workflow process.

Skills

Excellent communication skills

Digital skills

Organisation and coordination skills

Administrative skills

Confidentiality and Data Protection

Job description

Trainee Practice Assistant Apprenticeship

Trainee Practice Assistant (Level 3 Business Administrator Apprenticeship)

As a Trainee Practice Assistant, you will play an important role in supporting the efficient functioning of a general practice setting. This apprenticeship opportunity gives you the hands‑on skills and experience of primary care.

Over 18 months you will learn a range of skills and gain lots of experience to support you with starting your career in the NHS. On completion of the training there will be scope for further development in clinical and non‑clinical career pathways.

Vacancy will be closed sooner if there are a high volume of applications

Main duties of the job

• excellent communications skills - to liaise with a range of people and partners
• digital skills: learning a range of IT software and databases
• organisation and co‑ordination skills: basic project management skills
• administrative skills: Assist with general administrative tasks
• collaboration: working closely with the Practice team
• confidentiality and Data Protection - maintain strict confidentiality of patient information
• handle Practice correspondence, both paper and electronic, and attach it to the patient record.
• deal with requests from patients, team members, and external agencies.
• update data on the electronic patient record system EMIS.
• provide administrative support to doctors and the practice manager.
• ensure accurate data entry and learning key Practice procedures.
• undertake short projects as part of your apprenticeship training program.
• identify important clinical data from correspondence, such as new diagnoses, peak flow measures, blood pressure readings, height, weight, and smoking status.
• coordinate test requests (bloods, x‑rays, scans, etc.) through the workflow process, including contacting patients, generating test request forms, and arranging follow‑up coordination as needed.
• draft responses to consultation letters for GPs.

About us

Location: Pennylets Green, Stoke Poges, Slough, Berkshire, SL24AZ. Conveniently accessible from the M4, M40, M25, and on the train line from London Marylebone & Elizabeth Line

Patient list size of around 6,400 with a medical team which includes two GP partners plus 4 salaried GPs and a prescribing minor illness nurse. Two full time pharmacists working alongside practice nurses and HCAs.

We value training and staff are encourage continuous learning and career progression.

Job responsibilities

Key responsibilities

Whilst gaining skills within the Practice, you will be following the Business Administration Level 3 Standard with Training Provider Community Matters. This will involve a blend of formal study and self‑directed learning.

Qualifications

• The applicant must:
• - Have the right to work in England
• - Have lived in the UK or EEA for at least the last 3 years
• - Commit to at least 6 hours per week of learning, within paid working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.