Trainee Lettings Negotiator

The New Homes Group; Sheffield; On-site; GBP 35,000 - 45,000; Full time

Job summary

A reputable national company is seeking a Training and Competency Advisor to oversee compliance and support training initiatives within its Mortgage Services team. The ideal candidate will demonstrate a proactive attitude, strong communication skills, and a commitment to fostering an inclusive workplace. Responsibilities include monitoring FCA standards and ensuring effective documentation. This position offers a collaborative environment dedicated to personal and professional growth.

Benefits

25 days annual leave plus your birthday off

Employee Assistance Programme

Access to discounts and rewards

Qualifications

• Proactive, positive attitude and passion for helping others.
• Strong communication and relationship-building skills.
• High attention to detail and quality.
• Ability to work independently and collaboratively.
• Commitment to company values and an inclusive workplace.

Responsibilities

• Support Mortgage Services with day-to-day Training & Competency activities.
• Conduct monitoring to ensure compliance with FCA and internal standards.
• Maintain accurate logs and trackers.
• Identify and resolve issues promptly.
• Provide documentation to evidence competency and regulatory standards.
• Collaborate across teams for smooth processes.

Skills

Proactive attitude

Strong communication skills

Attention to detail

Ability to work independently

Relationship-building skills

Job description

Training and Competency Advisor

At Connells Group, we believe people thrive when they feel supported, connected, and inspired. Our culture is built on positivity, growth, and genuine care, creating a safe, inclusive environment where everyone can succeed.

We’re passionate about development, offering tailored learning opportunities and encouraging cross-team collaboration to help you build strong relationships and broaden your horizons.

Benefits include

• 25 days annual leave plus your birthday off.
• Access to Perks at Work for discounts and rewards.
• A confidential Employee Assistance Programme for mental, emotional, and financial wellbeing.
• Recognition through our High Achievers Event celebrating outstanding contributions.

Hours: 9:00am–5:30pm | Location: Leighton Buzzard or Milton Keynes

You’ll monitor FCA regulations and ensure clear documentation supports Fitness, Propriety, and Competency standards under the Certification Regime. You’ll also oversee the Training & Competency Scheme, driving compliance and continuous improvement while supporting exceptional client service.

Key Responsibilities

• Support Mortgage Services with day-to-day Training & Competency activities.
• Conduct monitoring to ensure compliance with FCA and internal standards.
• Maintain accurate logs and trackers.
• Identify and escrow issues promptly, ensuring resolution.
• Provide documentation to evidence competency and regulatory standards.
• Collaborate across teams for smooth processes and communication.

What We Expect From You

• Proactive, positive attitude and passion for helping others.
• Strong communication and relationship-building skills.
• High attention to detail and quality.
• Ability to work independently and collaboratively.
• Commitment to company values and an inclusive workplace.
• Forward-thinking mindset with interest in technology and innovation.
• Adaptability to evolving tech platforms and a culture of digital learning.

“Joining Connells Group means becoming part of a community that values and invests in you.”

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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