Trainee Lettings Negotiator

CONNELLS GROUP; Penzance; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading property services firm in Penzance is seeking a Trainee Lettings Negotiator. This entry-level position offers extensive training and development opportunities within the lettings sector. Responsibilities include generating property valuations, conducting viewings, negotiating rental terms, and providing excellent customer service. The ideal candidate is organized, detail-oriented, and passionate about customer care, with a full UK driving license. A competitive OTE of £24k-£28k plus uncapped commission is offered, with a clear career progression path.

Benefits

Industry-leading training and development

Clear career ladder

Supportive environment

Opportunities for awards

Qualifications

• Passionate about delivering outstanding customer care and service.
• Resilient, positive, organized, numerate, and detail-oriented.
• Excellent verbal and written communication skills.
• IT literate, familiar with MS Office and internet/email systems.
• Full UK driving license and access to own vehicle.

Responsibilities

• Generate and book property valuations and rental appraisals.
• Conduct property viewings with prospective tenants.
• Negotiate rental terms and agree to lets.
• Deliver exceptional customer service throughout the lettings journey.

Skills

Customer care and service

Resilience

Organizational skills

Numerate

Detail-oriented

Verbal communication skills

Written communication skills

IT literacy (MS Office)

Job description

Trainee Lettings Negotiator

Connells Group, the Home of Opportunity, is looking for a highly motivated Trainee Lettings Negotiator to join our successful Miller residential lettings team in Penzance.

As part of the Connells Group — the UK’s leading and most recognised property services business — this is an outstanding opportunity to launch or accelerate your career in lettings. You’ll benefit from industry‑leading training, a clear and demonstrable career pathway, and the support of a market‑leading organisation with a proven track record of developing talent.

This is an entry‑level role designed to develop you into a fully‑fledged lettings property professional. You will learn every aspect of the lettings and property management model through a structured, industry‑leading development and training programme, setting you up and providing exposure to diverse pathways across the business, including Lettings, Sales, Mortgage Services, Land, New Homes, and other specialist services — allowing you to shape and control your career.

OTE: £24k-£28k | Uncapped Commission | Clear Career Progression

A Quick Look at the Role

In this role, you will help people find their next home while building a rewarding career in the property industry. With full training provided, you will:

• Generate and book property valuations and rental appraisals
• Conduct property viewings with prospective tenants
• Negotiate rental terms and agree to lets
• Deliver exceptional customer service throughout the lettings journey

What’s in It for You?

• Industry‑leading training and development
• A clear and achievable career ladder within Connells Group
• A supportive, rewarding and high‑performance environment
• Opportunities to compete for top achievers’ awards

Skills and Experience We’re Looking For

To be successful as a Trainee Lettings Negotiator, you will:

• Be passionate about delivering outstanding customer care and service
• Be resilient, positive, organised, numerate and detail‑oriented
• Have excellent verbal and written communication skills
• Be IT literate (MS Office, internet and email systems)
• Hold a full UK driving licence and have access to your own vehicle

Our Commitment to Inclusion

Connells Group is an equal opportunities employer and is committed to creating a diverse, inclusive and authentic workplace. We welcome applications from all suitably qualified candidates, regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity status.

If you’re excited about this opportunity but don’t meet every requirement, we encourage you to apply anyway. Potential matters just as much as experience, and you could be the right fit for this role or another opportunity within Connells Group.

Join Connells Group – the Home of Opportunity – and build a successful career with pathways into Lettings, Sales, Mortgage Services, Land, New Homes, and other specialist services, within one of the UK’s leading property brands.

EA06474