Trainee Estate Agent

Spicerhaart; Pontypridd; On-site; GBP 25,000 - 42,000; Full time

Job summary

A leading estate agency is seeking a Sales Adviser in Pontypridd to engage with customers, meet targets, and manage leads effectively. Candidates should have a passion for customer service, strong communication skills, and the ability to work independently and within a team. The position offers a competitive salary and various employee benefits.

Benefits

Basic salary of £25,000

On target earnings of £42,000

30 days annual leave

Employee Assistance Programme

Career progression opportunities

Qualifications

• Proactive and results-driven individual with a strong work ethic.
• Ability to work independently and as part of a team.
• Legal entitlement to live and work in the UK.

Responsibilities

• Meet daily, weekly, and monthly business targets.
• Engage in local canvassing and prospecting activities.
• Generate referral business through customer engagement.
• Utilize ROSIE software effectively for lead management.

Skills

Passion

Ambition

Strong work ethic

Good communicator

Customer-focused

Job description

Overview

Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre:

• Purpose-built training location
• Industry-leading training delivered through one-to-one and group sessions
• Day-to-day learning led by our industry experts
• Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
• An exciting second week at the L&D Centre within your first five-to-six weeks of employment.

How you will make an impact as a Sales Adviser at Darlows Estate Agents in Pontypridd:

Responsibilities

• Ensuring that your daily/weekly/monthly business targets are always met.
• You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation.
• Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch.
• Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained.
• Attend the Morning Meeting prepared with updates on the week's valuation pipeline.
• Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost.
• Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
• Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis.
• Managing and responding to intranet leads daily.
• Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity.
• Generate referral business through first class customer engagement.
• Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage.
• Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed.
• Always looking for named 5 Google review opportunities from customers that you are engaging with as to build brand and personal reputation.

Qualifications

• Passion
• Ambition
• Drive
• Strong work ethic
• Positive mindset
• Professional
• Good communicator
• People skills
• Customer-focused
• Respectful
• Ability to work both independently and within a team
• Basic IT proficiency and a keen eye for detail
• Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006
• Evidence of right to work in the UK, such as: Passport or Birth Certificate

Additional information

• Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.
• Privacy Policy and Armed Forces Covenant information available on the Spicerhaart website; be part of a supportive, ambitious, and high-performing team.

Benefits

• £25,000 basic salary
• Complete on target earnings of £42,000 per year
• Additional commission scheme
• Access to company-wide incentive programmes
• Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday
• 30 days annual leave (includes bank holidays)
• Enrolment at the Spicerhaart Learning & Development Centre
• Continued training as you grow and develop within your role
• Career progression opportunities
• Employee Assistance Programme (24/7 confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal "Talk Time" with our CEO
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Eligibility for our annual black tie Elevate Awards