Trainee Casino Dealer / Croupier

The Rank Group; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading casino company in Newcastle upon Tyne is seeking a Trainee Croupier to join their dynamic team. This position involves attending a five-week training program at the Grosvenor Gaming Academy, where you'll develop the skills necessary for a rewarding career in the casino industry. Ideal candidates should possess good numerical abilities and strong communication skills. The role requires flexibility to work night shifts and weekends, and offers competitive hourly pay along with various employee benefits.

Benefits

Hourly pay rate of £12.21

Tips: Receive a share of uncapped tips

Paid breaks

Holiday Entitlement: 28 days

Online learning

Uniform provided

Legal & General Pension Scheme contributions

Employee Assistance Programme

Discounts on food and soft drinks

Qualifications

• Able to calculate mentally and quickly.
• Strong communication skills for delivering customer experience.

Responsibilities

• Attend the Grosvenor Gaming Academy for training.
• Interact with customers in a live gaming environment.

Skills

Good numerical ability

Very good communication skills

Job description

Company Description

Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.

That’s where you come in.

As a valued team member, you'll receive the following benefits:

• Hourly pay rate of £12.21
• Tips: Receive a share of uncapped tips
• Premium Pay Night Allowance: An additional £1 per hour after midnight
• Paid breaks
• PFL Support: Gaming Licence applied & paid for by the company
• Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
• Legal & General Pension Scheme: We contribute 3% to your pension.
• Life Insurance: Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

Grosvenor Casino, Newcastle

We are looking for applicants to join our team as a Trainee Croupier.

Joining as a trainee croupier opens an exciting career in the Casino industry with roles such as Senior Croupier, Inspector, Gaming Supervisor and even all the way up to General Manager, with our support and development along the way.

The Casino industry is different, there’s nothing quite like it, and it's one that many love to work in. It really is a million miles from a boring 9-5.

As a trainee Croupier you will attend our very own Grosvenor Gaming Academy, which runs for five weeks and will give you all the skills and confidence you’ll need to thrive.

We aim to excite and entertain all of our customers. If you believe you’ve got what it takes and think you’ll enjoy working in a live gaming environment, where you’ll be interacting with customers all day, providing unforgettable experiences and excitement – this is for you.

Come and join our Academy and we promise you’ll learn some new skills and develop a career within a high performing, 24/7 entertainment business.

Qualifications

• Good numerical ability and mental arithmetic; able to calculate mentally and quickly. Bring the passion and we will help you practice.
• Very good communication and social skills as you’ll be at the forefront of delivering a top experience for our customers ensuring you drive our mission forward as the most loved Casinos in the UK.

Additional Information

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

The paid training will commence on Monday 19th January 2026, and it will run for 4 days (32 hours) per week.