Trainee Care Coordinator

Home Instead; England; On-site; GBP 23,000; Full time

Job summary

A leading home care service provider in the United Kingdom is seeking a Trainee Care Coordinator to join their team. The successful candidate will answer client calls, handle inquiries, and manage schedules for care professionals. You will need to have strong communication skills, be highly organized, and possess a passion for providing excellent care. This full-time role offers a starting salary of £23,000 per year and excellent training and career development opportunities.

Benefits

Full training and career development

Supportive team environment

Opportunity to make a difference

Qualifications

• Friendly and confident communicator.
• Highly organised with great attention to detail.
• Comfortable using computer systems.
• Able to multitask and stay calm in busy situations.
• Team player with a passion for providing excellent care.

Responsibilities

• Answer incoming calls in a friendly and professional way.
• Handle new client enquiries and enter details into our software system.
• Build and maintain great relationships with clients and care professionals.
• Coordinate daily and monthly rotas for Care Professionals.
• Maintain accurate records for clients and staff.

Skills

Friendly communication

Organisational skills

Computer systems

Multitasking

Team player

Attention to detail

Job description

Trainee Care Coordinator

Home Instead Godalming

Salary: 23000 per year

Hours: Monday to Friday 9:00am–5:00pm (30‑minute lunch break)

Job Type: Full‑time Permanent

About Us

Home Instead Godalming provides high‑quality person‑centred care that helps older adults live independently at home.

What You’ll Do

• Answer incoming calls in a friendly professional and knowledgeable way
• Handle new client enquiries and enter details into our software system
• Build and maintain great relationships with Clients and Care Professionals
• Coordinate daily and monthly rotas for Care Professionals
• Enter and maintain accurate records for clients and staff
• Process Care Professionals hours from timesheets
• Send information packs and brochures to new enquiries
• Provide handovers for the out‑of‑hours team and take part in on‑call duties
• Stay calm organised and professional under pressure

About You

• Friendly and confident communicator
• Highly organised with great attention to detail
• Comfortable using computer systems
• Able to multitask and stay calm in busy situations
• Team player with a passion for providing excellent care

What We Offer

Starting salary of 23000 per year

Monday-Friday working hours (9am–5pm)

Full training and career development

Supportive and welcoming team environment

A chance to make a real difference every day

Ready to start your career in care coordination

Click Apply Now to join the Home Instead Godalming team today!

Keywords

Care Coordinator Trainee Care Coordinator Care Office Assistant Scheduler Administrator Care Administration Home Care Domiciliary Care Care Management Godalming Jobs Home Instead Careers

Remote Work

No

Employment Type

Full‑time

Key Skills

• Senior Care
• Hoyer Lift
• Medical office experience
• Dementia Care
• Home Care
• Nursing
• Alzheimers Care
• Administrative Experience
• Meal Preparation
• Medication Administration
• Memory Care
• Tube Feeding