Trainee Automotive Service Advisor

ASI Recruitment; Oxford; On-site; GBP 30,000 - 36,000; Full time

Job summary

A family-run dealer group in Oxford is seeking a Trainee Automotive Service Advisor. This position offers a basic salary of up to £30,000 plus £6,000 OTE. Responsibilities include greeting customers, scheduling services, and handling complaints. The ideal candidate will have a proven background in customer service and a positive attitude. The role includes excellent training and clear opportunities for career progression within the automotive sector.

Benefits

Manufacturer training

Progression routes

Supportive team environment

Qualifications

• Proven background in customer service.
• No previous automotive experience required.
• Positive attitude and willingness to learn.

Responsibilities

• Greeting customers and scheduling services.
• Keeping customers updated on vehicle progress.
• Providing additional services including service plans.
• Handling customer complaints.

Skills

Customer service

Positive mindset

Job description

Overview

Trainee Automotive Service Advisor required in Oxford

up to £30,000 basic salary + £6,000 OTE

Monday to Friday only - no weekends

Are you looking for your first step into the Automotive sector or perhaps looking to move into a Main Dealer? If so, then this is the perfect opportunity for you.

This family-run dealer group is seeking a customer-centric personality that will further boost the Service department in providing the best customer service locally. You will become part of the family and be involved with supporting the service workshop as well as management.

The department and dealership is spear-headed by a management structure who understand the business and the manufacturer inside out. You will receive excellent training and be provided opportunities to progress career within the sector as well as within the dealer group.

Responsibilities

• Greeting customers and scheduling services
• Keeping customers updated on the progress of their vehicle
• Providing additional services including service plans
• Handling customer relevant complaints

Benefits

• A fantastic dealer group with genuine progression routes
• Manufacturer training
• The opportunity to work with like-minded Service department members

Qualifications

You do not previous Automotive experience, although it would of course be an advantage. You will need to provide a proven background in customer service and a positive mindset.

How to Apply

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 7443 to discuss in more detail.

Important

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If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

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