Traffic Office Operator

Manpower UK Ltd; Thurrock; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics service provider based in Thurrock is seeking a Transport Operations Coordinator. You will oversee daily transport operations, ensuring smooth coordination between drivers and management. Ideal candidates will have experience in logistics, excellent communication skills, and proficiency in Microsoft Office. This role offers a competitive pay rate and opportunities for career growth.

Benefits

Competitive pay rate and benefits

Opportunities for career growth

Supportive team environment

Qualifications

• Previous experience in transport operations or logistics preferred.
• Excellent communication skills for liaising with drivers, management, and customers.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Coordinate daily transport operations and manage communication with drivers.
• Implement transport plans and adapt to meet customer needs.
• Ensure compliance with working time directive regulations.

Skills

Communication skills

Problem-Solving

Attention to Detail

Technical Proficiency

Tools

Microsoft Office (Excel, Outlook)

Job description

Overview

Location: West Thurrock | Shifts: 4 on, 4 off | Start time: 18:00 | Pay Rate: £14.65 per hour

We are seeking a dynamic and organized Transport Operations Coordinator to oversee daily transport operations, ensure smooth coordination between drivers and management, and meet both customer and company expectations.

Our client is a third-party provider of transportation and logistics services offering Drayage, Global freight forwarding and Full truckload transport. The company is committed to environmental sustainability and works with customers to create action plans to reduce emissions.

Key Responsibilities

• Driver Coordination: Prepare work for drivers and provide pre-briefing at the start of their shifts to ensure clarity on tasks and expectations.
• Transport Operations Management: Coordinate on-site transport operations to meet both customer and company requirements efficiently.
• Cost Control: Collaborate with line management to ensure the effective use of customer vehicles and subcontractors, minimizing costs while maximizing operational efficiency.
• Reporting and Analysis: Provide daily reports on customer KPIs (Key Performance Indicators) and volume calculations to monitor performance.
• Plan Execution & Problem-Solving: Implement customer transportation plans, adjusting as needed to prevent stock-outs and ensure smooth operations.
• Compliance & Safety: Ensure all drivers are compliant with working time directive regulations. Report any accidents or incidents in a timely manner, keeping management and the customer informed.
• First Line of Communication: Act as the first point of contact for the driver workforce, addressing their concerns and ensuring effective communication across the team.

Qualifications & Skills

• Experience: Previous experience in transport operations or logistics is preferred, especially in fast-paced environments.
• Communication: Excellent communication skills are essential, as you will liaise regularly with drivers, management, and customers.
• Technical Proficiency: Strong working knowledge of Microsoft Office, particularly Excel and Outlook, for reporting and communication.
• Problem-Solving: Ability to adapt and adjust in real-time to meet customer needs and minimize disruptions.
• Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Compliance Awareness: Knowledge of industry regulations, including working time directives and safety protocols.

Benefits

• Competitive pay rate and benefits
• Opportunities for career growth and development
• Work in a dynamic, fast-paced environment with a supportive team

If you have a passion for logistics, excellent communication skills, and thrive in a fast-paced environment, we would love to hear from you