Trade Counter Sales & Customer Care Specialist

my.dormakaba; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global company in Greater London is seeking a Sales Assistant to ensure exemplary customer service at the Trade Counter. Responsibilities include processing sales orders, providing technical advice, and managing payments. The ideal candidate will have 1-2 years of sales experience, strong communication skills, and a readiness to learn about products. The position offers a competitive salary and numerous benefits, including annual leave and professional development opportunities.

Benefits

25 Days Annual Leave Bank Holidays

Holiday Purchase Scheme

SMART Pension Scheme

Enhanced maternity and paternity offers

Life Assurance

Healthcare Support

Access to LinkedIn Learning

Employee Discounts

Qualifications

• 1-2 years of business to business sales or sales admin experience at any level.
• Computer literate with excellent communication skills.
• Happy to learn and develop knowledge about mechanical products.

Responsibilities

• Provide the best customer experience for clients at the Trade Counter.
• Process sales orders and ensure accuracy for customer satisfaction.
• Offer technical advice and manage payments and returns.

Skills

Sales Experience

Customer Service

Time Management

Data Entry

Computer Literacy

Administrative Experience

Education

Maths English to GCSE level 4

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

A leading global company in Greater London is seeking a Sales Assistant to ensure exemplary customer service at the Trade Counter. Responsibilities include processing sales orders, providing technical advice, and managing payments. The ideal candidate will have 1-2 years of sales experience, strong communication skills, and a readiness to learn about products. The position offers a competitive salary and numerous benefits, including annual leave and professional development opportunities.