Trade Counter Assistant / Driver

Eurocell Plc; Milton Keynes; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading construction supply company in Milton Keynes is seeking a Trade Counter Assistant. Responsibilities include assisting customers, achieving sales targets, and delivering products using company vehicles. Candidates should have a full driving licence and experience in customer service. The role offers a competitive salary between £27,936 and £31,536 annually, along with benefits such as a healthcare plan, branch bonuses, and 25 days of holiday.

Benefits

FREE Healthcare plan

Christmas shutdown period

25 days holiday plus statutory holidays

Employee discount on Eurocell products

Company Pension Plan

Qualifications

• Experience in customer-focused roles is preferred.
• Ability to work in a small team and independently.
• Previous stock take experience is a plus.

Responsibilities

• Assist customers at the trade counter and achieve sales targets.
• Deliver products using company vehicles.
• Support the Branch Manager with operational tasks.

Skills

Customer service

Sales

Organisational skills

Initiative

IT skills

Education

Full driving licence

FLT licence

Tools

MS Office

SAP

Job description

Responsibilities

• Hands‑on trade counter assistant work closely with Branch Manager and Supervisor
• Lead trade counter sales to achieve sales targets, communicate product knowledge confidently
• Provide exceptional customer service and support to new and existing customers
• Pick, load and deliver products to customers via Eurocell 3.5 tonne flatbed trucks and LWB vans
• Plan routes, drive safely and keep the company vehicle clean
• Support Branch Manager with actions and activities on time, in full
• Comply with Health and Safety, company policies and procedures
• Ensure customer service, operational standards and branch sales targets are met

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets
• Hands‑on customer‑focused approach, confident and happy to serve customers and proactively engage with potential future customers
• Commercial approach to drive sales and maximise margins, whilst ensuring customers always walk away happy
• Good organisational skills, with ability to prioritise and use own initiative
• Confident IT user, with experience of MS Office and industry standard software eg SAP
• A full and valid driving licence is essential; a FLT licence could be a distinct advantage
• Previous branch stock take experience could be a distinct advantage
• Comfortable to work in a small team and on occasion, alone

Hours & Salary

44 per week – Permanent Role, 7am – 4:30pm Monday to Friday, 8am – 12pm Saturday rota.

Basic salary £27,936 per year, realistic total earning potential up to £31,536 per year.

Benefits

• Christmas shutdown period
• Occasional Saturdays on a rota basis
• Branches closed Sundays and week‑day closure at 4:30pm
• FREE Healthcare plan for all employees
• Exceptional monthly Branch Bonus
• High Street and online retailer discounts
• 25 days holiday plus statutory holidays (normally 33 days in total)
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x annual salary
• Option to join the Eurocell Share Save Scheme at discounted rates
• Company Pension Plan
• Employee discount on Eurocell products
• A blend of training, including e‑learning and on‑the‑job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice
• Colleague Referral Programme – we pay you for successfully referring people to join our team