Trade Centre Manager – Flagship Site

Arden Personnel; Evesham; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading trade supercentre in Evesham is searching for a Branch/Depot Manager to oversee their flagship site and ensure operational excellence. The role includes full P&L ownership, driving growth, and maintaining exceptional customer service across multiple locations. Ideal candidates are experienced leaders with a background in trade management, capable of building strong customer relationships and a positive team environment. A competitive salary of £50,000–£60,000 is offered, along with a company car or performance-related bonus.

Benefits

Competitive salary

Company car or performance-related bonus

Free onsite parking

Qualifications

• Proven experience as a Branch / Depot / General Manager.
• Strong people leadership and commercial awareness.
• Track record in improving sales and customer service.

Responsibilities

• Lead and develop the Evesham team with clear standards.
• Own P&L for Evesham and drive sales and profit growth.
• Ensure smooth daily operations across both sites.

Skills

People leadership

Commercial awareness

Customer relationship management

Operational management

Sales improvement

Education

Experience in trade or related environment

Job description

A rare opportunity for a strong Branch/Depot Manager to step into a senior, multi-site role. Lead the flagship Evesham Trade Centre, oversee the Cotswolds site, and take full ownership of performance. £50,000–£60,000 + car or bonus.

Location: Evesham (with oversight of Cotswolds site)
Hours: Monday–Friday, standard trade centre hours
Job Type: Full-time, permanent
Salary: £50,000–£60,000 per annum + company car or performance-related bonus
Benefits: Free onsite parking

This is a senior, visible role for a commercially minded Branch Manager / Depot Manager / General Manager who enjoys being hands-on with customers and teams. You’ll take full P&L ownership for the flagship Evesham Trade Centre, with operational and commercial oversight of the Cotswolds site, working closely with the GM and Managing Director to drive growth, profitability and service.

If you like being on the shop floor, building trade relationships, and improving performance with real autonomy—this one’s got your name on it (figuratively… unless your name is “Trade Centre Manager”, in which case it’s spooky).

Why This Role Stands Out

• Competitive salary £50,000–£60,000 depending on experience
• Company car plus performance‑related bonus linked to profit, growth and service
• Senior role working closely with the GM and Managing Director
• Full P&L ownership for Evesham and oversight of the Cotswolds site
• Monday–Friday role (no regular weekend working)
• Opportunity to shape and grow the operation across two locations
• Supportive independent business with a strong local reputation
• Free onsite parking

About the Company

Our client is a well‑established home improvements and trade supercentre based in Evesham, with an additional site serving the Cotswolds. They supply a wide range of products including windows, doors, roofing solutions, conservatories and ancillary building products, supporting both trade and retail customers.

Due to continued growth and the desire to strengthen leadership at site level, they are now looking to appoint a Flagship Trade Centre Manager to take ownership of the Evesham trade operation and oversee the Cotswolds trade site.

The Role

You’ll be the senior on‑site leader for the flagship Evesham site, responsible for the team, customer experience and P&L, while also providing operational and commercial oversight to the Cotswolds site manager.

This is a hands‑on leadership role—expect to be at the trade counter and with customers as much as you’re reviewing performance, margins and KPIs.

Key Responsibilities

Leadership & People Management

• Lead, motivate and develop the Evesham team with clear standards
• Support the Cotswolds site manager and ensure consistency across both sites
• Own staffing, recruitment, training and performance management
• Build a positive culture focused on service, safety and commercial performance
• Run regular team meetings, 1:1s and reviews

Commercial & Customer Focus

• Own the P&L for Evesham, driving sales, margin and profit growth
• Work with the GM on pricing, promotions and product mix
• Build strong relationships with key trade customers and understand pipelines
• Grow spend and retention of existing accounts and win new trade customers
• Monitor and improve customer care and complaint resolution

Operations & Service Standards

• Ensure smooth daily running: stock, merchandising, housekeeping and H&S
• Maintain strong “on time, in full” performance for orders and deliveries
• Oversee stock levels and ordering, working with suppliers/internal teams
• Ensure compliance with company standards and relevant requirements
• Use KPIs/dashboards to track and improve performance

Multi‑Site & Stakeholder Management

• Provide regular performance updates to the GM and Managing Director
• Work cross‑functionally to support joined‑up delivery and cross‑selling
• Share best practice across Evesham and Cotswolds for consistent service
• Represent the trade centres locally with customers, suppliers and partners

What We’re Looking For

Must‑haves

• Proven experience as a Branch / Depot / General Manager in a trade, builders merchant, construction supplies or similar environment
• Strong people leadership: coaching, development and performance management
• Commercial awareness: P&L, margin, pricing and basic reporting
• Experience working with trade customers (builders, installers, contractors)
• Track record improving sales, profit and customer service
• Confident communicator with credibility at all levels
• Highly organised, able to balance daily operations with planning
• Hands‑on leadership style—leads by example on the shop floor

Nice to have

• Knowledge of windows, doors, roofing or home improvements
• Multi‑site responsibility or supporting more than one location
• Experience within an independent or fast‑growing SME
• Familiarity with customer care metrics (OTIF, reviews, NPS, complaints)

📣 Ready to Apply?

We’re reviewing CVs for this Trade Centre Manager – Flagship Site role now — early applications are encouraged.

📧 [e-mail]
📞01789 532220 (Alcester) |01527 911700 (Redditch)

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