Toy Retail Assistant Manager - Lead a Busy Store

The Entertainer; Highgate; On-site; GBP 30,000; Full time

Job summary

A leading toy retailer in the UK seeks an Assistant Manager for its Birmingham location. This dynamic role involves supporting the Store Manager, ensuring exceptional customer service, and leading the store team. The ideal candidate is customer-focused, tech-savvy, and has experience in a similar retail position. They will enjoy a competitive salary along with benefits such as flexible pay access, bonus schemes, and generous toy discounts. Join us to help shape the future of play!

Benefits

Flexible pay access

Birthday leave and 30 days of holiday

Annual bonus scheme

Generous toy discounts

Enhanced maternity and paternity pay

High street and leisure discounts

Cycle-to-work scheme

Qualifications

• Experience in a customer-focused retail environment such as Branch Manager, Assistant Manager, or similar.
• Strong people skills and the ability to lead a team effectively.
• Resilient under pressure with a focus on achieving sales results.

Responsibilities

• Support Store Manager and manage the store team in their absence.
• Deliver exceptional customer service with product knowledge.
• Implement promotional changes and maintain merchandising standards.
• Build relationships to effectively market the store and drive sales.

Skills

Customer service excellence

Team leadership

Commercial mindset

Tech-savviness

Adaptability

Job description

A leading toy retailer in the UK seeks an Assistant Manager for its Birmingham location. This dynamic role involves supporting the Store Manager, ensuring exceptional customer service, and leading the store team. The ideal candidate is customer-focused, tech-savvy, and has experience in a similar retail position. They will enjoy a competitive salary along with benefits such as flexible pay access, bonus schemes, and generous toy discounts. Join us to help shape the future of play!