Town Manager

Gravity Recruit; Kingston upon Thames; On-site; GBP 34,000; Full time

Job summary

A national leisure brand is looking for a Town Manager to oversee operations at two sites in Kingston-upon-Thames. This role involves delivering exceptional customer service, managing a large team, and ensuring compliance in a regulated sector. The right candidate will have experience in a managerial capacity, ideally from the leisure or hospitality industry. A competitive package is offered with flexibility in working hours to fit venue demands.

Qualifications

• Experience in a managerial role within leisure or hospitality sector.
• Ability to lead and manage a large team effectively.
• Flexible availability to cover unsociable shifts if needed.

Responsibilities

• Manage a large leisure venue ensuring high customer service standards.
• Maintain operational compliance within a regulated environment.
• Schedule and oversee a diverse team across different propositions.

Skills

Restaurant Experience

Customer Service

Management Experience

Leadership Experience

P&L Management

Job description

Town Manager - Kingston-upon-Thames

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well they are now seeking to recruit an exceptional Town Manager for their 2 sites in Kingston.

The Role

• Managing a large Leisure venue with a mixture of different propositions.
• Responsible for the delivery of exceptional customer service and maintaining high levels of standards showcasing the venue in its best light at all times.
• Managing high levels of operational compliance in a heavily regulated sector.
• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure / Hospitality sector however strong retailers from high volume / fast paced environments are also invited to apply
• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.
• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules somebody with flexibility to cover unsociable shifts by exception is essential.
• Passionate about customer service you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

33860 Basic Bonus & Package Benefits

Key Skills

• Restaurant Experience
• Customer Service
• Employee Evaluation
• Management Experience
• Math
• Employment & Labor Law
• Sanitation
• Leadership Experience
• P&L Management
• Mentoring
• Supervising Experience
• Restaurant Management

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 33860 - 33860