Thomas Franks - Hospitality Assistant

Thomas Franks Ltd.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company in London is seeking a full-time Hospitality Assistant to support their operations. The ideal candidate will have previous hospitality experience and excellent customer service skills. Responsibilities include ensuring food standards are met and assisting customers. This role offers benefits such as free meals and a comprehensive training program.

Benefits

Wider wallet scheme (discounts)

Free meals on duty

Volunteers leave – up to one day per year

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and development

Well established apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Previous experience in a fast-paced catering environment as a hospitality assistant or supervisor.
• Ability to demonstrate reasonable/good understanding and use of verbal English.
• Ability to demonstrate reasonable/good standard of written English and reading skills.

Responsibilities

• Work at the hospitality operation and ensure adherence to food standards.
• Support the team with serving customers and replenishing stocks.
• Ensure all hygiene and safety policies are followed.

Skills

Excellent customer service skills

Hospitality experience required

Organised with attention to detail

All-round team player

Job description

Overview

Hospitality Assistant London — Contract: Full Time, Permanent. Salary: 13.85 per hour. Hours: 40 per week. One of the world's largest law firms with their UK HQ in London, catering for around 700 people daily. We offer a core feeding of Breakfast & lunch in the restaurant along with high-end hospitality. This role is Monday to Friday and the location benefits from great transport links.

We are looking for a hospitality assistant to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Responsibilities

• To work at the hospitality operation in question
• Ensuring company food standards are adhered to and wastage controlled
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential)

Qualifications / Skills

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / Competencies

• Ability to demonstrate reasonable / good understanding and use of verbal English
• Ability to demonstrate reasonable / good standard of written English and reading skills
• Similar experience of customer and/or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
• Free meals on duty
• Volunteers leave – up to one day per year
• Enhanced maternity, paternity and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Unrivalled individual training and development
• Well established apprenticeship programme
• Team & company social events
• Employee assistance programme
• Workplace pension
• Excellent career progression within a leading independent contract caterer

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.