Third Party Manager

Kroo Bank Ltd; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A fintech company in London is seeking a Third Party Manager to oversee outsourced and vendor relationships. The ideal candidate will manage the Third Party Risk Management Framework, ensure compliance with regulations, and collaborate across teams. Strong vendor management and regulatory knowledge are required. This role offers generous benefits including hybrid work, learning opportunities, and comprehensive healthcare.

Benefits

25 days annual leave

Mental health support

Learning and development fund

Comprehensive healthcare

Employer-sponsored volunteer program

Qualifications

• Experience in vendor management or outsourcing governance in a regulated environment.
• Working knowledge of UK outsourcing regulation.
• Strong attention to detail and ability to manage multiple relationships.

Responsibilities

• Lead management of outsourced vendors and third-party relationships.
• Embed the Third Party and Outsourcing Risk Management Framework.
• Collaborate with cross-functional teams to ensure compliance.

Skills

Vendor management

Third-party oversight

Regulatory knowledge

Collaboration skills

Attention to detail

Proactive mindset

Job description

Overview

What We’re All About at Kroo

At Kroo, we’re building a bank that’s better for people and the planet. That means delivering outstanding services while managing our risks smartly and responsibly, right from the first line. We’re looking for a Third Party Manager to lead how we manage and own outsourced and third-party relationships across Kroo, and help ensure our vendor ecosystem is robust, scalable and aligned with regulation and our values.

How you will contribute

You’ll sit in the first line, in our Operations team, and be responsible for delivering the day-to-day management and oversight of our key suppliers and outsourced partners. You’ll be embedding the third-party framework into business-as-usual activity, collaborating across teams to ensure risk is managed in a way that’s proactive, transparent and aligned to regulatory expectations.

In more detail, you’ll:

• Own, define and embed the Third Party and Outsourcing Risk Management Framework across Kroo.
• Act as the first line lead for third party management, from due diligence and onboarding, to offboarding of third parties and outsourced suppliers in accordance with internal policies and regulatory requirements.
• Ensure appropriate due diligence, risk assessments, performance monitoring and controls are in place and in use.
• Maintain and update the third‑party and outsourcing register, including key documentation, service classification, performance tracking and contractual terms.
• Collaborate with Legal, Risk, InfoSec, Finance and Operational resilience to ensure contractual, regulatory and control requirements are met.
• Lead the creation and maintenance of exit and contingency plans for critical/important services.
• Support and ensure compliance with FCA, PRA, ISO 27001, GDPR, and Senior Managers & Certification Regime (SM&CR) obligations.
• Drive continuous improvement, identifying and addressing weaknesses or inefficiencies in vendor oversight.

• Experience in vendor management, third-party oversight or outsourcing governance in a regulated environment.

• Working knowledge of UK outsourcing regulation (e.g. PRA SS2/21, FCA SYSC 8, EBA Guidelines) and what it means in practice.
• A solid grasp of risk ownership in a first line context, with a hands-on approach to controls and delivery.
• Excellent collaboration skills. You’re confident in influencing across departments and working cross-functionally.
• Strong attention to detail, with the ability to prioritise and manage multiple vendor relationships simultaneously.
• A proactive mindset and natural curiosity. You ask the right questions and don’t wait to be told what’s broken.

Benefits

At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work. Check out what we currently offer:

• Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
• Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
• Employer-sponsored volunteer program: We support our employees in giving back with up to 4 hours per month of employer-sponsored volunteer time.
• Mental health support: We provide access to Spill, our mental health support partner.
• Workplace pension: 5% employee contribution and 3% employer top-up.
• Learning and development: After 1 year of service, you’ll have access to £500 from the Kroo Learning Fund.
• Top-notch equipment: MacBook laptop and support for home office setup if required.
• Modern office: London workspace for in-person collaboration.
• Cycle to Work scheme
• Electric Car scheme
• Enhanced parental leave
• Room for growth in a fast-paced startup
• Comprehensive healthcare for you and your family via Vitality

Hybrid Working

At Kroo Bank, we embrace a hybrid policy that grants individuals and teams autonomy regarding office usage. Our London office is available as a resource when appropriate. This position entails working 9:00am – 5:30pm, Monday to Friday, with occasional office visits.

Diversity and Inclusion

We uphold a commitment to a diverse and inclusive workplace. Every employee is respected and supported, and Diversity, Equality and Inclusion guide our bank. Reasonable adjustments are available to all candidates throughout the recruitment process.

To all Recruitment Agencies

Agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Kroo Bank will not assume responsibility for fees incurred due to unsolicited resumes. Please submit applications directly through the advertised platform. Do not contact us via email, LinkedIn or other channels for inquiries. Such attempts will not receive a response.