Theatre Company Manager

Ellipsis Entertainment Ltd.; City Of London; On-site; GBP 150,000 - 200,000; Full time

Job summary

An immersive entertainment company in Central London is seeking a Company Manager to manage day-to-day operations of the cast and ensure the immersive experiences run smoothly. The ideal candidate has over 5 years of experience in theatre management and is passionate about creating a supportive and engaging environment for performers.

Benefits

Fun working environment

Company social events

Discounted food

Theatre tickets

Birthday off

23 days holiday plus Bank Holidays

Additional holiday for each completed service year

Qualifications

• 5+ years in company or stage management roles in immersive theatre.
• Experience handling cast and crew logistics in live or interactive environments.
• Confident dealing with HR conversations professionally.

Responsibilities

• Oversee daily running of the cast and backstage operations.
• Manage call times, performance reports, and backstage coordination.
• Conduct walk-throughs to ensure safety and readiness.

Skills

Interpersonal skills

Leadership skills

HR policies knowledge

Musical knowledge

Job description

Overview

Join the team as Company Manager at Layered Reality, where innovation meets entertainment.

Layered Reality is a pioneer in immersive entertainment, blending storytelling, technology, and customer service. The organisation combines live theatre, digital technology (virtual reality, projection mapping, and binaural sound), and physical sensations to deliver immersive experiences such as The War of the Worlds, The Immersive Experience, The Gunpowder Plot & Elvis Evolution.

Position Summary

The Company Manager is responsible for the day-to-day running of the cast (including actors/musicians), stage management and the live immersive show operations. A key figure within the management team on site, this role focuses on cast welfare, scheduling, communication between departments, and ensuring the overall functionality and consistency of the immersive guest experience.

You’ll be the go-to person for the immersive cast and a key support for the Operations Manager, maintaining a positive and professional working environment while handling the logistical and operational needs of the company. This role is central to ensuring the immersive show runs on time, safely, and in a way that allows performers to thrive, while guests remain fully engaged in the world we create.

Benefits

• Fun working environment.
• Company social events.
• Discounted food.
• Theatre tickets.
• Layered Reality Birthday off.
• 23 days holiday plus Bank Holidays.
• Additional holiday day for each year of completed service.

Scope & Responsibilities

• Oversee the daily running of immersive cast, actors/musicians stage management, and backstage operations
• Act as the first point of contact for cast welfare, scheduling, and HR-related queries
• Manage call times, performance reports, and backstage coordination to keep the immersive experience consistent
• Ensure cast and actors/musicians have access to support, breaks, and wellbeing resources
• Work closely with the Performance Manager and Technical team to ensure seamless immersive show delivery
• Manage rehearsal schedules, sickness cover, and annual leave for cast and actors/musicians, supporting both performance and guest interaction standards
• Conduct backstage and front-of-house walk-throughs to ensure areas are safe, maintained, and show-ready
• Lead immersive pre-show briefings and end-of-show handovers, ensuring cast are aligned with performance notes and guest experience goals
• Support show-specific policy enforcement, wellbeing initiatives, and safeguarding protocols
• Be part of the Duty Management team when required, representing both guest and cast needs
• Manage and perform Stage Management tracks where required to ensure coverage during operational hours.
• Ensure company wide management of NAs to prevent circumstances of understaffing and to communicate these efficiently with cast and company.

Background & Experience

• Previous experience in company or stage management roles within immersive theatre, live music, or interactive performance
• Strong interpersonal and leadership skills with an ability to balance guest-facing priorities and backstage needs
• Experience handling cast and crew logistics in theatre, live music, or immersive event environments
• Musical skillset/knowledge/understanding (to support actor/musicians and liaise effectively with creative and musical departments)
• Experience supporting performers in guest-facing immersive roles, with awareness of improvisation and world-building requirements
• Experience dealing with large and varied company sizes, working on different operational schedules.
• Confident with HR policies and processes and ability to handle conversations professionally and discreetly.

Desired Attributes

• Minimum 5 years' experience in a supervisory or company management role.
• A calm, diplomatic approach and excellent people skills.
• A clear understanding of backstage operations, cast needs, and the unique demands of immersive theatre and actors/musician performance.
• Confidence in supporting immersive actors and actors/musicians and stage assistants, ensuring consistency of performance, guest interaction, and atmosphere.
• Able to juggle competing priorities in a high-energy, guest-facing environment.
• 100% Flexible (evening and weekend work required)
• Passionate about creating a supportive, professional, and creative environment where immersive performance can thrive.

Job Details

• Job Title: Company Manager
• Responsible To: Operations Manager
• Job Type: Full Time (permanent)
• Start Date: ASAP
• Probation Period: 3 Months
• Pay: Dependent on Experience
• Location: Central London

Diversity & Inclusion

At Layered Reality, we embrace the power of diversity because we believe that our differences make us strong. Inclusion is at the heart of our values because to truly connect with our guests, we must first connect with each other. Together, we’re building a culture that mirrors the inclusive stories we tell on stage. Join us in celebrating diversity and inclusion as we create immersive entertainment that resonates with everyone.

Application Process

To apply for this opportunity, please submit an up-to-date CV along with a Covering Letter outlining what you can bring to the role and why you want to work for Layered Reality. We look forward to receiving your application!