Test Manager

Kerv Digital; Bartley Green; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology consultancy seeking an experienced Test Manager to oversee project teams and develop tailored test strategies. This role requires over 10 years of testing experience, strong stakeholder management, and the ability to manage multiple projects. The ideal candidate has solid hands-on experience with various testing techniques, including functional and non-functional testing, and is familiar with tools like ADO and JIRA. Flexible working options are available within a supportive and collaborative environment.

Benefits

Private healthcare

Professional development support

Flexible work options

Qualifications

• 10+ years of experience as a Test Manager or Senior Test Lead.
• Solid hands-on testing experience across functional and non-functional testing.
• Experience managing QA activities across multiple projects and workstreams.

Responsibilities

• Manage project teams of testers and oversee multiple concurrent projects.
• Develop project test plans and strategies tailored to client requirements.
• Ensure quality standards are met across projects.

Skills

Test Management

Stakeholder Management

Risk Assessment

Proactive Decision Making

Attention to Detail

Education

ISTQB Foundation Certification

10+ years of experience in testing

Tools

ADO

JIRA

Azure DevOps Test Plan

Job description

Responsibilities

• Manage a project team of testers of mixed levels of experience, from junior to lead, who are manual and automation testers, some of whom may also have specialisms in non-functional testing as well
• Able to handle a medium-large sized project without the direct involvement of a more senior member of the QA team
• Work with Kerv Digital Delivery Managers and other team members, as well as client stakeholders and team members in project management, test managers, or independent assurance teams
• Provide a positive input into discovery workshops from a test and test planning perspective, working to set up projects and programmes for success and to enable the identification and documentation of a test strategy as the output
• Lead by example – demonstrate calm and professional leadership. Always act with integrity and be capable of getting hands on in testing activities as and when required to support the team
• Provide assurance / oversight over multiple concurrent projects when required – assessing project and team health, compliance with the test strategy and expected standards of work
• Line management responsibilities, which involve regular 1:1 touchpoints, performance management and development support and monitoring
• Support recruitment activities when required
• Be a confident and proven decision maker with a proactive nature towards their work and contributions to projects and company objectives

Role Overview

You are passionate about quality and achieving great outcomes for our customers. Working with our UK & India based teams, you will develop project test plans and strategies tailored to project and client requirements and processes, ensure they are executed to the highest quality, plan and support test phases, and quality assure the output of multiple test and delivery teams.

You are someone who is an authority on testing – being able to talk broadly and in detail about all types of testing types, test phases, test techniques or tooling, knowing when to apply them, how and for what purpose in the context of a specific project. You'll be able to speak to colleagues and clients to educate or allow them to participate in or support QA activities and team members and to gain approvals of strategies and approaches where required. You thrive working as part of a collaborative team, are proactive in nature and embrace getting involved in the hands‑on testing activities as and when required.

Qualifications

• 10+ years of experience working as a Test Manager or Senior Test Lead
• ISTQB Foundation as a minimum
• Solid hands‑on testing experience, across functional and non‑functional testing, including but not limited to API, Data Migrations, Accessibility
• Ability to evidence experience of being able to deliver the main duties and responsibilities of the role, as above
• Extensive experience of planning and carrying out testing activities of all types and levels in a Disciplined Agile / Scrum methodology
• Experience managing QA activities across multiple projects and workstreams – leading, prioritising, escalating, supporting, coaching and mentoring
• Educating, implementing and enforcing best practice in testing
• Ability to define and implement Test Strategies and plans – assessing the need for functional, non‑functional, manual and automated testing
• Ability to produce test and defect related reporting and an ability to identify the right data to monitor test, defect and quality metrics in order to manage the project, suggest and / or implement change where required
• Ability to recognise how test and bug management tooling on a project could be configured and adjusted to allow for improved management, ways of working and reporting where required and be familiar with configuring tools such as ADO & JIRA in this way
• Ability to articulate risk, and provide clear and concise escalation and reporting
• Excellent stakeholder management at all levels, internally and with clients
• Ensuring quality standards are met across projects
• Experience reviewing and continuously improving testing practises and processes
• Experience of using Azure Dev Ops Test Plan module as the project test and defect management tool

Desirable Experience

• Experience in Microsoft products such as Dynamics, Power Pages, Power Apps
• Hands‑on Test Automation experience, extending into automation practices and frameworks and not just the ability to create an automated test
• Hands on experience of API testing
• Non‑functional testing specialisms, such as performance and security
• Experience in testing of AI or utilisation of AI to improve or make efficient, testing tasks and practices

Personal Attributes

• Happiest working under their own direction, but fully supported when needed
• An obvious attention to detail
• Ability to identify and pick up new processes and software platforms quickly
• Ability to work effectively with remote and geographically spread teams
• Ability to work flexibly to deliver on‑time to tight timescales
• Is able to understand, live and breathe the Kerv Values

About Us

Dive into a world where technology meets innovation. At Kerv Digital, we’re not just another tech company. We’re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value!

With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we’re a proud member of the Kerv Group – a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders. People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our “Great Place to Work” certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi‑discipline team and be guided by the industry’s most forward‑thinking architects.

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees: Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. Awesome Environment – all of our employees will tell you that we foster an easy‑going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not‑for‑profits to transform how they leverage technology, working with public bodies to shape digital services and working with top‑tier private entities to bring genuinely new and meaningful products and services to market. Great Benefits – all the usual suspects and then some. Some highlights include our choose‑your‑own tech approach to end‑user devices, well‑stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in‑house training for tech. you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. Recognition & Growth – Recognized as a “Great Place to Work” in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don't just build ground‑breaking technology - we build future. Don't take our word for it though, check out our impartial Glass Door reviews. More on equality: At Kerv, we're building something special and we're building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality, and belonging, through collaboration and creating exceptional solutions together.