Test Centre Administrator - Glasgow, Lanarkshire UK

Pearson; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading education company is seeking a part-time Test Centre Administrator in Glasgow. The role involves providing excellent customer service, processing candidates, and administering tests. Applicants should have experience in customer service, be flexible, and possess basic computer skills. The position offers a pay rate of £13.37 per hour, with various benefits including a pension scheme and healthcare plans.

Benefits

Excellent Pension scheme

Shares and stock purchase options

Healthcare and dental plans

Cycle to work program

Gym membership concessions

Retail and leisure discounts

Qualifications

• Experience in providing excellent customer service.
• Experience in using computers preferred.
• Flexible and able to work various shifts.

Responsibilities

• Provide excellent customer service at all times.
• Process candidates’ sign-in and explain the test process.
• Administer and invigilate tests.

Skills

Customer service

Timekeeping

Microsoft Office (Word, Excel, Outlook)

Job description

Our Organization

Pearson VUE is a business of Pearson, the world's leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list, and we were recognized in the Best Employers for Diversity 2019 awards.

Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Glasgow.

Your Opportunity

• This is a permanent part time role
• Available to cover two Saturdays each calendar month but will also be offered other shifts between Monday‑Friday. Staff are always made aware well in advance.
• The pay rate is £13.37 per hour paid to you monthly.

Key Responsibilities

• Providing excellent customer service at all times
• Processing candidates’ sign‑in and explaining the test process to them.
• Administering and invigilating tests
• Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
• General Housekeeping

Our Successful Applicant

• Will be a friendly and professional team player with excellent timekeeping
• Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
• Flexible, will be able to work different days and times
• Willing to travel to other test centres to provide support

Your Benefits & Reward

We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include:

• Excellent Pension scheme
• Shares and stock purchase options.
• Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.
• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Wishing you the very best of success with your application!