Test Analyst

Wythenshawe Community Housing Group; Greater Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community housing provider in Greater Manchester is looking for a skilled Test Analyst to lead testing activities for Salesforce functionality and manage testing processes for various business systems. Ideal candidates will have strong testing skills, experience with automated tools, and a collaborative mindset to support the organization's needs. Join a team dedicated to continuous improvement and delivering reliable digital services to customers.

Benefits

25 days Annual Leave

Enhanced leave options

Enhanced Pension scheme contributions

Health Care Plan

Subsidised Healthy Living benefits

Car Lease Scheme

Volunteering days

Qualifications

• Experience with detailed test scripts in multi-team projects.
• Ability to work effectively in agile environments.
• Capability to explain outcomes to technical and non-technical colleagues.

Responsibilities

• Lead planning and deliver testing for Salesforce functionality.
• Manage testing across continuous improvement activities.
• Ensure reliable performance of key business systems.
• Develop efficient testing processes for the business.

Skills

Test script development

Experience with testing tools

Communication skills

Problem-solving

Collaborative mindset

Education

ISTQB Foundation or equivalent

Tools

Salesforce testing tools

Automated testing solutions

Job description

We’re looking for a skilled and motivated Test Analyst to join our ICT, Data and Digital team. This role is perfect for someone who enjoys owning their work, shaping best practice, and helping colleagues deliver digital services that are reliable, user‑friendly and built around customer needs.

You’ll be the primary testing specialist in the organisation, working closely with others involved in testing but acting as the lead voice for structured test practice across the business.

What you’ll be doing

• Taking the lead on planning and delivering testing for new Salesforce functionality — designing test scripts, creating scenarios and coordinating business and user acceptance testing.
• Working independently to manage testing activities across continuous improvement work, maintaining automated scripts and proactively identifying issues or opportunities for improvement.
• Testing key business systems, including our housing and finance platforms, ensuring they’re performing reliably and supporting colleagues effectively.
• Setting up and owning automated testing tools, developing efficient testing processes that can be used consistently throughout the business.
• Translating user requirements into practical, clear test plans that support smooth, well‑structured delivery.
• Overseeing regression testing to ensure updates don’t impact existing functionality.
• Collaborating with developers, business analysts, transformation colleagues and partners; communicating clearly, sharing insight and ensuring testing outcomes support good decision‑making.
• Producing clear documentation of test results and contributing to a culture of continuous improvement, openness and shared learning.

What we’re looking for

• Experience building and working through detailed test scripts, ideally within projects involving multiple teams.
• Confidence using a range of testing tools, including automated solutions, and the ability to work effectively in iterative or agile environments.
• Strong communication skills, ability to explain testing outcomes to both technical and non‑technical colleagues, building trust and supporting good teamwork.
• A proactive, practical approach to problem‑solving, with pride in getting things right and keeping processes simple and reliable.
• The ability to work independently, taking ownership of testing activity, managing your workload, and setting the standard for structured test practice across the organisation.
• A collaborative mindset, sharing knowledge and supporting others while confidently leading the testing approach.

Desirable

ISTQB Foundation or equivalent, agile certifications, and experience with Salesforce testing tools such as Copado or AccelQ.

Application Deadline - Sunday 22nd February

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!

Why join us?

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as;

• 25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*
• Enhanced leave options for Maternity, Paternity, Adoption & Shared Parental Leave*
• Enhanced Pension scheme contributions
• Our Health Care Plan gives you money back for dental, optical, therapy costs and more
• Subsidised Healthy Living benefits i.e. gym membership or yoga classes
• Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language
• Car Lease Scheme, Cycle to Work scheme*
• Volunteering days in the local community
• We offer a Salary Sacrifice Pension option*

*Subject to eligibility criteria

About Us

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.