Tesco Shift Leader - Nights - Corby Oakley Rd Extra

Tesco PLC; Little Oakley; On-site; GBP 30,000; Full time

Job summary

A leading UK supermarket chain is seeking a Shift Leader in Little Oakley to coordinate the store operations, ensuring an exceptional shopping experience for customers. The role involves leading a team, managing daily tasks, and enhancing store performance. Shift Leaders will earn £29,766 annually with opportunities for additional pay based on location and time. This full-time position requires excellent communication, leadership skills, and a strong focus on customer service while maintaining a safe work environment.

Benefits

Potential for additional pay based on hours and location

Flexible working hours

Qualifications

• Ability to lead and motivate a team in a fast-paced environment.
• Excellent communication skills for maintaining team collaboration.
• Strong customer service orientation to ensure customer satisfaction.

Responsibilities

• Coordinate the store team for efficient operations and great customer experience.
• Support colleagues with daily priorities and ensure safety measures are followed.
• Oversee store operations during shifts and resolve day-to-day issues.

Skills

Customer service skills

Leadership

Communication

Decision making

Team coordination

Job description

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, that is inclusive of everyone
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service
• To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
• It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.
• As a Shift Leader you’ll:
• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do
• £29,766 per year - estimated ?

Full time NEW

Availability Window Days From time To time Sun 22:00:00 07:00:00 Mon 22:00:00 07:00:00 Thu 22:00:00 07:00:00 Fri 22:00:00 07:00:00 Sat 22:00:00 07:00:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.