Tesco Shift Leader - Days - Ashford Mace Ln Express

Tesco UK; Ashford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known retail company in Ashford is seeking a Shift Leader to manage store operations and enhance customer satisfaction. In this role, you will coordinate a team during shifts, ensuring the store maintains high standards of service and operations. Ideal candidates should have experience in retail, excellent communication skills, and a dedication to teamwork. This position offers a pay rate starting from £14.76 per hour, with guaranteed hours each week and potential for additional pay based on location.

Qualifications

• Experience in a retail environment.
• Ability to manage a team effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee store operations and staff during shifts.
• Ensure high levels of customer satisfaction.
• Improve service and operational effectiveness.

Skills

Customer service

Team coordination

Communication

Operational management

Coaching

Job description

Tesco UK • Ashford • Apply by 09-May-2025 About the role

Availability Window

Days From time To time Sun 05:00:00 14:00:00 Mon 05:00:00 14:00:00 Wed 05:00:00 14:00:00 Thu 14:00:00 23:00:00 Fri 14:00:00 23:00:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. to read more.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll:

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do