Tesco Colleague - Ledbury Rd Esso Express

Tesco PLC; Hereford; Hybrid; GBP 12,000 - 38,000; Part time

Job summary

A leading supermarket chain is hiring for a part-time Tesco Colleague position in Hereford. The role involves providing excellent customer service, ensuring product quality, and participating in community events. You will be expected to work flexible hours with a guaranteed minimum of 16 hours per week. Candidates must be over 18 years old. This position offers competitive pay starting at £12.45 per hour, providing a dynamic work environment focused on customer satisfaction.

Qualifications

• You must be over 18 years old to apply for this role.

Responsibilities

• Serve customers with passion and pride.
• Be knowledgeable about products and services.
• Work across various service areas in the store.
• Deliver routines that meet customer needs.
• Participate in community and charity events.

Job description

Tesco Colleague - Ledbury Rd Esso Express

Tesco Hereford, HR1 2TB

£37,976 per year - estimated

Part time

Availability Window Days From time To time

• Sun 12:00:00 18:00:00
• Wed 18:00:00 23:30:00
• Fri 12:00:00 18:00:00
• Sat 15:00:00 21:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Qualifications

• You must be over 18 years old to apply for this role.