Tenancy Coordinator

Clearview Recruitment; Bradley Stoke; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A leading lettings agency in Bradley Stoke is seeking a Tenancy Coordinator to join their dynamic team. This role involves negotiating student tenancy renewals, liaising with landlords and tenants, and ensuring compliance with tenancy agreements. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities. With a supportive team culture, this position offers a basic salary of £26,000 with an OTE of £28,000+, hybrid working options, and 25 days of holiday plus bank holidays.

Benefits

25 days' annual leave plus bank holidays

Hybrid working: 3 days from home

Regular paid-for company social events

Excellent training and development

CePAP qualification funding

Qualifications

• Experience in lettings/property is ideal but not essential.
• Understanding tenancy processes and Right to Rent checks is beneficial.
• Experience with Rent & Legal Protection policies is a bonus.

Responsibilities

• Negotiate and manage student tenancy renewals.
• Liaise with landlords and tenants to secure agreements.
• Draft and process tenancy renewal documents.
• Assist with coordination of upcoming tenancies.
• Complete Right to Rent checks and follow up.
• Draft tenancy agreements and ensure compliance.

Skills

Organisation

Communication

Attention to detail

Negotiation

Problem-solving

Customer-focused

Job description

Job Title: Tenancy Co-Ordinator

Company Overview

Clearview Recruitment are delighted to be working with our client, a multi-branch, award-winning independent lettings agency based in the Bradley Stoke area of Bristol. Known for their exceptional service standards and vibrant team culture, they manage a large and varied rental portfolio including student and professional properties.

Role Overview

This is a fantastic opportunity for an organised and proactive individual to join a supportive, high-performing team in a dual-focused tenancy role. You’ll be involved in both tenancy renewals and coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys variety in their work. Perks include no weekend work, hybrid working, 25 days’ holiday plus bank holidays, and a clear commission structure to reward team and individual contributions.

Key Responsibilities

• Negotiate and manage student tenancy renewals
• Liaise with landlords and tenants to secure agreements
• Draft and process tenancy renewal documents
• Assist with the coordination of upcoming student tenancies
• Complete Right to Rent checks and follow up on documentation
• Draft tenancy agreements and ensure compliance
• Set up and renew Rent & Legal Protection policies
• Maintain accurate compliance and policy records
• Support the deposit return process for Rent Collection and Let Only landlords
• Communicate with landlords regarding deductions and return instructions

Skills and Qualifications

• Previous experience in lettings or property is ideal, but not essential – full training is provided
• Good understanding of tenancy processes and Right to Rent checks is beneficial
• Experience with Rent & Legal Protection policies is a bonus
• Excellent organisation and time management
• Confident communication skills, both written and verbal
• Strong attention to detail
• Comfortable with negotiation and problem-solving
• Approachable, professional, and customer-focused
• Able to work independently as well as within a team

Package and Benefits

• £26,000 basic salary with realistic OTE of £28,000+
• Hybrid working: 3 days per month from home
• 25 days' annual leave plus bank holidays (rising with length of service)
• Regular paid-for company social events
• Excellent training and development
• CePAP qualification funding and ongoing professional development
• Supportive and sociable team environment
• Monday to Friday, 8:45am – 5:30pm
• No weekend work