Temporary Retail Team Leader - Part-Time (18 Hours/Week)

Heron Foods; Thorne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the United Kingdom seeks a Retail Team Leader who will enhance the store's day-to-day success. In this role, you will lead your team to achieve targets while ensuring exceptional customer service and a welcoming environment. Ideal candidates are organised, confident leaders with experience in retail or hospitality. Join us to motivate a driven team and participate in our growth as we expand across the UK. A great opportunity for passionate retail professionals.

Benefits

Staff Discount: 10% off at Heron Foods and B&M

Leadership Development through ongoing training

24/7 GP access and mental health support

Recognition awards and exclusive colleague discounts

Qualifications

• Experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Strong work ethic and ability to thrive in a fast-moving setting.
• Friendly and confident demeanor.

Responsibilities

• Lead and support the team to hit store targets.
• Deliver excellent customer service.
• Maintain the store's visual appeal and organisation.
• Assist with stock deliveries and backroom organisation.
• Act as a keyholder for store openings and closings.

Skills

Leadership

Customer service

Organisational skills

Teamwork

Job description

As a Retail Team Leader, you'll play a key part in the day-to-day success of the store, including:

• Leading and supporting your team to hit store targets.
• Delivering excellent customer service and handling queries professionally.
• Keeping shelves full, tidy, and visually appealing.
• Assisting with stock deliveries and backroom organisation.
• Acting as a keyholder, including opening and closing the store when required.

Your Role in Action You'll work side‑by‑side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.

If you've searched under other job titles, this opportunity may also appear as: Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, or Assistant Store Supervisor. No matter the title, if you're passionate about retail and team leadership, we'd love to hear from you!

We're on the lookout for someone who:

• Is friendly, confident, and ready to lead by example.
• Has a strong work ethic and thrives in a fast‑moving setting.
• Brings some experience in a supervisory, team leader, or keyholder role in retail or hospitality.
• Is organised and able to take the lead when needed.

Heron Foods is expanding fast, with more than 340 stores across the UK—and we're looking for a driven, reliable Retail Team Leader to help guide the team to success. If you thrive in a busy retail environment and enjoy motivating others, this could be the next step you've been waiting for.

Why Join the Heron Foods Family?

• Staff Discount: 10% off at both Heron Foods and B&M.
• Leadership Development: Ongoing training and future‑focused development through programs like Future Flyers.
• Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
• Recognition & Perks: Long service awards, exclusive colleague discounts, and more.