Temporary Repairs and Maintenance Scheduler

Home Group Limited; Welwyn Garden City; Hybrid; GBP 28,000; Full time

Job summary

A leading housing provider is seeking a Scheduler for repairs and maintenance in Welwyn Garden City. This hybrid role offers a competitive salary of £27,500 per year and excellent benefits including a health cash plan and generous pension scheme. The ideal candidate will have experience in repairs coordination, strong organisational skills, and a commitment to excellent customer service. Join a great workplace and help improve the lives of customers.

Benefits

25 days annual leave (increasing to 30)

Health cash plan

Over 800 high street discounts

Generous pension scheme

Career development opportunities

Qualifications

• Experience working in a fast-paced Repairs and Maintenance team using workforce planning systems.
• Knowledge of repairs and maintenance activities for trades.
• Excellent customer service skills to manage changing priorities.

Responsibilities

• Coordinating and scheduling repairs and maintenance works.
• Ensuring systems have accurate, real-time information.
• Making appointments with customers and scheduling emergency works.

Skills

Experience in Repairs and Maintenance

Organisational skills

Customer service skills

Multi-tasking ability

Tools

Workforce planning systems

Microsoft Office

Job description

Scheduler (Repairs and Maintenance)

Hybrid working; from home and our office in Welwyn Garden City

Fixed term until September 2026 , full time (37.5 hpw)

Salary £27,500 per year plus brilliant benefits including Health Cash Plan

Home a place where you belong...

Do you have a great knowledge of repairs and maintenance works? Great at organising and planning? Then join our fantastic team in providing an excellent allocation and scheduling service for our trade operatives jobs, driving productivity, efficiency and brilliant customer service. If you fancy working alongside a brilliant, team, then read on…

Typical day as a Scheduler

• Coordinating and scheduling our repairs and maintenance works, so our trade operatives know each day what they need to do, where they need to be and have the right materials to complete their jobs.

• Ensure our systems contain accurate, real-time information including maintenance works required on our customers’ homes and highlighting where job volumes exceed available resources so we can take appropriate action.

• Make appointments with customers and schedule emergency works.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work Employer!

You bring

• Experience working in a fast‑paced Repairs and Maintenance team using workforce planning systems.
• Brilliant knowledge of repairs and maintenance activities for trades with experience in scheduling repairs and maintenance activities such as responsive, planned and cyclical work programmes.
• An eye for detail (let’s hope you spot no typos here), great at organising, planning, meeting deadlines and able to multitask.
• Excellent customer service skills to manage changing priorities.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home.

Job details

• Hours of work are typically 37.5 hours per week, 8.30 am to 16.30 pm.
• This is a hybrid role meaning that you'll work from home as well as our office which is in Welwyn Garden City from 2 days per week. Able to use technology for planning and scheduling work using systems and Microsoft Office as well as collaborating with other colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What's in it for you?

• 25 days annual leave (increasing to 30) the option to buy 5 more, a me day (to take for whatever you fancy) and time off for volunteering too.
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Generous pension scheme with life insurance of 3x salary
• We’re Investors in People Platinum employer, a Great Place to Work and 10th Best place in the UK for Wellbeing
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Explore our benefits in detail on our website.

Find out more?

Click APPLY NOW to see our Scheduler Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at [e-mail]