Temporary Customer Support Advisor - On-Site West Oxford

Allen Associates; Cumnor; On-site; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking organisation in Cumnor is seeking a Temporary Customer Support Advisor to provide excellent customer service. The successful candidate will handle enquiries and manage calls while maintaining accurate data records. Full-time hours are offered in a supportive team environment. This role requires proven customer service experience, excellent organisational skills, and quick adaptability to changing needs. Ideal for someone passionate about enhancing their skills in a collaborative workspace.

Qualifications

• Proven experience in a commercial Customer Service post.
• Strong data management and analysis skills, with a working knowledge of Excel.
• Excellent organisational skills and attention to detail.

Responsibilities

• Responding to enquiries via the telephone and email.
• Explaining the benefits and procedures associated with the service.
• Managing inbound and outbound calls.

Skills

Customer Service Experience

Data Management Skills

Organisational Skills

Attention to Detail

Confident Telephone Manner

MS Office Proficiency

Tools

Excel

Data Management Tools

Job description

A forward-thinking organisation in Cumnor is seeking a Temporary Customer Support Advisor to provide excellent customer service. The successful candidate will handle enquiries and manage calls while maintaining accurate data records. Full-time hours are offered in a supportive team environment. This role requires proven customer service experience, excellent organisational skills, and quick adaptability to changing needs. Ideal for someone passionate about enhancing their skills in a collaborative workspace.