Temporary Customer Service

Michael Page (UK); Sunbury-on-Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

A professional recruitment agency in Sunbury-on-Thames is seeking a temporary customer service professional. The role involves responding to customer enquiries, providing information, and maintaining records. Ideal candidates will have previous experience in customer service, strong communication skills, and a customer-focused attitude. This position offers networking opportunities in a supportive work culture.

Benefits

Opportunity to gain experience in the business services industry

Supportive and collaborative work culture

Convenient location with easy access to public transport

Qualifications

• Previous experience in a customer service or client-facing role.
• Flexibility and adaptability to work in a temporary position.

Responsibilities

• Respond to customer enquiries via phone and email.
• Provide accurate information about services and resolve customer issues.
• Maintain detailed records of customer interactions.

Skills

Strong communication skills

Problem-solving skills

Customer-focused attitude

Attention to detail

Ability to manage multiple tasks

Tools

CRM software

Job description

• Immediate start
• Working in a well established organisation

About Our Client

The hiring company operates within the business services industry and is known for its commitment to providing professional and reliable services. As a small-sized organisation, they pride themselves on fostering a supportive and collaborative work environment.

Job Description

• Respond to customer enquiries via phone, email, and other communication channels.
• Provide accurate information about services and resolve customer issues promptly.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with internal teams to ensure seamless service delivery.
• Identify and escalate complex issues to the appropriate department.
• Monitor customer feedback and suggest improvements to processes.
• Assist with administrative tasks related to customer service operations.
• Ensure all customer interactions meet the company's standards for professionalism and quality.

The Successful Applicant

A successful temporary customer service professional should have:

• Previous experience in a customer service or client-facing role.
• Strong communication and problem-solving skills.
• The ability to manage multiple tasks and prioritise effectively.
• A customer-focused attitude with attention to detail.
• Proficiency in using customer relationship management (CRM) software or similar tools.
• Flexibility and adaptability to work in a temporary position.

What\'s on Offer

• Opportunity to gain experience in the business services industry.
• A temporary role with the potential for networking and skill development.
• Supportive and collaborative work culture in a small-sized organisation.
• Convenient location with easy access to public transport.

If you\'re interested in this temporary customer service role, apply now to join a team that values professionalism and customer satisfaction.