Telesales Manager

CKB Recruitment Ltd; North East; On-site; GBP 35,000 - 40,000; Full time

Job summary

A successful insurance broking group is seeking a Team Leader for their telesales team in Stockton. The ideal candidate will have experience leading in a KPI-driven environment. Responsibilities include monitoring performance, setting sales targets, and being involved in recruitment. The role offers a competitive salary of £35-40k plus bonus and various employee benefits, including flexible working hours and annual leave.

Benefits

25 days paid annual leave + Bank Holidays

Death in Service (3 x Salary)

Regular Company parties

Free eye test and contribution towards glasses

Employee Assistance Programme

Pension Scheme

Cycle to Work Scheme

Qualifications

• Experience in leading a team in a KPI-driven environment.
• Ability to manage and monitor performance effectively.
• Experience in sales or customer service highly valued.

Responsibilities

• Manage the telesales team and monitor their performance.
• Set weekly and monthly sales targets.
• Recruit new team members and be involved in the hiring process.

Skills

Team leadership

Sales performance monitoring

Target setting

Report compilation

Prospecting

Job description

Do you have experience leading a team in a fast paced KPI driven environment within sales or a high workload customer service environment? If so we have a fantastic opportunity for you here, to join a successful insurance broking group that is owner led and who offer a genuinely great place to work for those who wish to progress their career.

It s an exciting time to be joining them in their Stockton office, as they have lots going on, and big plans for the future. As part of these plans, they have been growing their business development team (which now sits at 8) and are now looking for someone who can come in and manage and lead this team forward.

You will be responsible for managing the telesales team, monitoring team and individual performance, setting weekly and monthly sales targets, compiling and presenting reports as well as leading by example, where necessary and calling and securing prospects, reporting into the Head of Sales & Marketing of the group.

There are plans afoot to take this team to 12 over the next 6 months, so you will also be responsible for the recruitment of the new staff, being involved within interviewing and decision making on the next hires here.

Salary on offer is £35-40k basic plus bonus (Circa £5k pa)

Office Hours are Monday to Friday, 9am - 5pm, however they offer flexi time, so you can work 8am-4pm, 9am-5pm or 10am to 6pm to suit. They also offer:-

• 25 days paid annual leave + Bank Holidays
• Death in Service (3 x Salary)
• Regular Company parties (previous ones include boat parties, masquerade balls)
• Free eye test and contribution towards glasses
• Employee Assistance Programme, with access to an Online GP for you and your family to use
• Pension Scheme
• Cycle to Work Scheme

If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment