Telesales Induction & Performance Coach (Travel)

The Portfolio Group; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A professional services group in the UK is seeking a Sales Induction & Performance Trainer to enhance the performance of telesales teams. You'll deliver training programs, coach individuals, and support best-practice sales behaviors while traveling regularly to regional offices. The ideal candidate has significant experience in a high-energy call center and strong coaching abilities. This role is vital for shaping team performance and maintaining high sales standards in a growing organization.

Qualifications

• Proven experience in a high-energy call centre environment.
• Background in sales training and coaching small to mid-sized teams.
• Strong understanding of the sales process and objection handling.
• Confident, engaging communicator with strong presentation skills.
• Ability to motivate, inspire and develop others.
• Organised, resilient and comfortable working under pressure.
• Flexible and willing to travel.

Responsibilities

• Deliver induction training for new telesales starters.
• Provide ongoing sales training and floor-based coaching.
• Identify individual and team development needs.
• Deliver 1-to-1 coaching to improve performance and confidence.
• Support effective use of CRM systems.
• Maintain training records and assess training effectiveness.
• Share best practice across multiple sales teams.
• Travel regularly to support regional sales offices.

Skills

Sales training

Coaching

CRM systems (Salesforce)

Communication

Presentation skills

Motivation

Organisational skills

Job description

A professional services group in the UK is seeking a Sales Induction & Performance Trainer to enhance the performance of telesales teams. You'll deliver training programs, coach individuals, and support best-practice sales behaviors while traveling regularly to regional offices. The ideal candidate has significant experience in a high-energy call center and strong coaching abilities. This role is vital for shaping team performance and maintaining high sales standards in a growing organization.