Telesales & Customer Service Specialist

Adecco; Kingswinford; On-site; GBP 28,000; Full time

Job summary

A leading staffing agency in Kingswinford is looking for a Telesales / Customer Services professional to enhance customer support and sales efforts. This full-time, office-based role requires a passion for delivering exceptional customer service, with responsibilities including handling inbound calls, providing technical support, and initiating sales conversations. Candidates should have previous telesales experience and strong communication skills. This position not only promises a competitive salary of £27,500 but also offers an opportunity to be part of a team dedicated to providing innovative solutions.

Qualifications

• Previous experience in a telesales position, showcasing strong sales skills.
• Proven track record of exceeding sales targets in a team environment.
• Excellent telephone manner that puts customers at ease.

Responsibilities

• Handle inbound customer calls with professionalism and friendly demeanor.
• Provide technical support over the phone to assist customers with our products.
• Initiate sales conversations with potential customers through phone and email outreach.

Skills

Customer service

Sales skills

Communication skills

IT skills

Tools

Microsoft Office

Job description

A leading staffing agency in Kingswinford is looking for a Telesales / Customer Services professional to enhance customer support and sales efforts. This full-time, office-based role requires a passion for delivering exceptional customer service, with responsibilities including handling inbound calls, providing technical support, and initiating sales conversations. Candidates should have previous telesales experience and strong communication skills. This position not only promises a competitive salary of £27,500 but also offers an opportunity to be part of a team dedicated to providing innovative solutions.