Telesales / Appointment Setter

Austin Banks; Doncaster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run business in Doncaster is looking for two confident Appointment Setters to generate high-quality appointments for their sales team. Your main tasks involve making outbound calls, booking appointments, and following up with leads to maintain communication. The ideal candidate will have strong relationship-building skills, be organized, and able to work independently. Previous experience in telesales is advantageous but not essential. This full-time, on-site role offers a salary of £25,000 - £30,000 based on experience.

Benefits

Flexible working hours

Pension

Free onsite parking

Qualifications

• Confident and comfortable on the phone.
• Ability to manage follow-ups effectively.
• Experience in telesales or appointment setting is beneficial.

Responsibilities

• Make outbound calls to generate appointments.
• Book appointments for the sales team.
• Maintain accurate records of interactions in the CRM.

Skills

Confident communication

Relationship building

Organizational skills

Customer-focused approach

Job description

Job Title: Telesales / Appointment Setter

Location: Doncaster, On site.

Job type: Full time, Permanent.

Pay: £25,000 - £30,000 (DOE)

Hours: Monday - Friday

We are seeking two confident and professional Appointment Setters to support our client's company by generating high-quality appointments for their field sales team. Your primary goal is to connect with potential customers, build rapport, and secure appointments so their sales team can attend site visits and prepare accurate quotations.

Benefits

• Family run business
• Flexible working hours
• Pension
• Free onsite parking

Responsibilities

• Make outbound calls using an internal database system.
• Focus on quality over quantity calls.
• Book appointments for the sales team to attend and price up cleaning jobs.
• Conduct follow-up calls where required to nurture leads and maintain ongoing communication.
• Maintain accurate records of all interactions and appointment details in the CRM/database.
• Represent the company professionally and uphold our commitment to customer care.

Ideal Candidate

• Confident and comfortable on the phone, with a warm and engaging communication style.
• Strong relationship‑building skills with a customer‑focused approach.
• Organised, reliable, and able to manage follow‑ups effectively.
• Experience in appointment setting, sales, or telesales is beneficial but not essential.
• Able to work independently and consistently meet appointment‑booking targets.